MAC Cosmetics

4.5
223 reviews

About

Cosmetics StoreMakeup ArtistBeauty Supply Store
Visit us at M·A·C Pro - St. Catherine, Montreal to shop best-sellers and new must-haves. Need your products ASAP? Call your local store (514) 871-0282 or select Buy Online, Pick Up In-Store or Same-Day Delivery at checkout.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

MAC Cosmetics
770 Rue Sainte Catherine W, Montreal, QC
H3H 1B9, Canada

Hours

Reviews

4.5
223 reviews
5 stars
161
4 stars
35
3 stars
8
2 stars
8
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of individual employees providing exceptional service.

Product Quality

Customers generally appreciated the quality of the cosmetic products offered, although some noted that prices are high.

Mixed Experiences

While many reviews highlighted positive experiences, there were also reports of poor service and unhelpful staff, indicating inconsistency in customer interactions.

Store Environment

The store was frequently described as clean and well-organized, contributing to a pleasant shopping experience.

Training Needs

Some feedback indicated a need for better training for certain staff members to improve customer interactions and service quality.
  • AB
    Anne -Gisele Buende
    Oct 21, 2025
    5.0
    René-David c'est le meilleur maquilleur. Je le recommande vivement
  • RS
    Reza Soleymani
    Oct 17, 2025
    4.0
    It has good cosmetic products. Lady vendors are more knowledgeable and helpful.
  • SS
    Stéphanie St-Pierre
    Sep 30, 2025
    4.0
    J'ai retenu les services de MAC pour le cours de 1h30 sur "how to MAC". La maquilleuse était très pédagogue et à l'écoute. J'ai apprécié l'expérience. Cependant, j'ai dû utiliser le rabais de 20% tout de suite après le service, alors que je prévoyais revenir plus tard par manque de temps. J'ai donc dû faire des achats de façon precipitée. Les produits sont chers, mais de qualité.
  • ZZ
    Zoe
    Sep 30, 2025
    5.0
    Fantastic experience here, R.D. was extremely helpful and patient with me as I tried to figure out what I needed. :)
  • NI
    Natasha InTheCity
    Sep 21, 2025
    4.0
    I received excellent service but I noticed one sales person kept saying to customers ask someone else I am on break. Yes everyone is entitled a break but making this announcement over and over sounded rude, just as easily said....I'm not available at the moment, one of my colleagues would be more than happy to assist you shortly. Please provide the tall blonde with customer service training.

Frequently Asked Questions About MAC Cosmetics

Where is MAC Cosmetics located in Montreal?

MAC Cosmetics is located at 770 Rue Sainte Catherine W, Montreal, QC, H3H 1B9, Canada.

What are the operating hours of MAC Cosmetics on weekdays?

From Monday to Wednesday, MAC Cosmetics is open from 10:30 AM to 6:30 PM, and on Thursday and Friday from 10:00 AM to 9:00 PM.