Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Many customers praised the stylists for their professionalism, creativity, and ability to understand and execute desired hairstyles.
Customer Service Issues
Several reviews highlighted significant problems with appointment scheduling, communication, and overall customer service, leading to dissatisfaction.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about inconsistent service quality and dissatisfaction with specific haircuts.
Friendly Atmosphere
Customers frequently mentioned the friendly and welcoming environment created by the staff, contributing to a positive salon experience.
Pricing Concerns
Some reviews expressed frustration with pricing transparency and perceived overcharging for services.
JN
Jean Nauman
Oct 22, 2025
5.0
All the stylists take time to be sure they understand what you want and help you understand what you need. Regeana knows what will work well and takes her time to explain it to me.
GS
G S
Oct 15, 2025
5.0
Regeana is so amazing, professional and easy to work with
AD
Amy DeMay
Sep 18, 2025
1.0
I scheduled an appointment with Master Designer Regeanna for 9:45am the day before my visit and was told she had the entire morning open. I booked the time specifically for a haircut and a few face-framing foils.
When I arrived at 9:30am, I was told, “I tried calling… I need to bump you back to noon. I can’t get you done this morning because of a booking issue in the system, and this other customer has long hair—and so do you.”
It became clear that she had taken another walk-in customer despite my scheduled appointment. I had chosen that time carefully because of other commitments, and being asked to wait over two hours was unacceptable.
This was completely unprofessional and very poor customer service. Unfortunately, it’s the reason I will no longer be returning to the Hair Cuttery on Concord Road in York
AP
Addison Peel
Aug 21, 2025
5.0
Desirea is amazing! She cut my hair exactly how I wanted it, even though I was a little nervous. My layers look amazing as well! She chatted with me about all sorts of things during the cut and made sure I liked every step she made. Thank you so much Desirea!
DC
Darla Champ
Aug 6, 2025
5.0
Came here after I botched my hair trying to do it on my own😂 my stylist did amazing work fixing it up to pretty much what I wanted! After a few weeks my hair is now exactly how I wanted it! So happy with it!!!
What services does Hair Cuttery in York, PA offer?
Hair Cuttery in York offers full-service haircuts, color, blow-out, and styling trends for women, men, and children at value prices.
How can I book an appointment at Hair Cuttery York?
You can book your appointment online at www.haircuttery.com, via the Hair Cuttery app, or by calling the salon directly at +1 717-840-1765. Walk-ins are also welcome.
What are the operating hours of Hair Cuttery on weekdays?
Hair Cuttery is open Monday through Friday from 8:00 AM to 8:00 PM.
Is there parking available at Hair Cuttery York?
Yes, Hair Cuttery offers free onsite parking in a parking lot for its customers.
Does Hair Cuttery York provide wheelchair accessible facilities?
Yes, the salon has wheelchair accessible seating and restrooms to accommodate all guests.
What payment methods are accepted at Hair Cuttery York?
Hair Cuttery accepts major credit cards including American Express, Visa, MasterCard, Discover, Apple Pay, debit cards, and cash.
Does Hair Cuttery in York welcome children and LGBTQ+ clients?
Yes, Hair Cuttery welcomes children and is a transgender safe space that supports LGBTQ+ clients.
Are appointments required at Hair Cuttery York or do they accept walk-ins?
Appointments are not required. Hair Cuttery accepts walk-ins, although scheduling an appointment is recommended for convenience.
What nearby dining options are available around Hair Cuttery York?
After your appointment, you can enjoy nearby dining at Five Guys for burgers, Pho Ngoc for Vietnamese cuisine, or Chipotle Mexican Grill for a quick Mexican meal.
What other beauty-related businesses are close to Hair Cuttery York?
Nearby beauty-related businesses include Unique Nails & Spa, European Wax Center, Benefit Cosmetics BrowBar, Charlotte Tilbury, and Ulta Beauty, offering services and products complementary to your salon visit.
Are there shopping centers near Hair Cuttery where I can shop after a haircut?
Yes, York Town Center is close by, offering a variety of stores like Burlington, Ross Dress for Less, David's Bridal, and more for shopping after your salon appointment.