JCPenney Salon

Reviews

• F5

  FrozenWarrior 51

  Feb 26, 2026
  1.0
  If your time has any value, do not bother coming here. I used to be a regular customer and would happily wait 15–30 minutes when they were visibly busy. However, I walked in today to a completely empty waiting area—not a single customer in sight—and was told it would be an hour and 15-minute wait. It shows a complete lack of organization, poor management, and zero respect for customers' time. Save yourself the frustration and take your business to a place that actually wants it. I will absolutely never be back
• SD

  Soren D

  Aug 2, 2025
  5.0
  Update: Paige began offering extension services and I cannot be more pleased with how amazing they come out every time! She transforms my thin/fine bob into beautiful, long hair. This salon is a hidden gem! I came here on a whim a few years ago when my usual salon canceled my appointment, and I had an event to go to. Paige took me in very late in the afternoon for a full color correction, and my hair came out beautiful. I am very indecisive with my hair, and like to go from jet black to platinum blonde every few months, and Paige always gives me what I ask without jeopardizing the integrity of my hair. I’ve been coming here since, and everyone is so kind and helpful!!!!
• FM

  Fae McManus

  Jun 25, 2024
  2.0
  I got a perm here 3 days ago, first lady told me 75$ then after the perm she put some products in my hair and later I found out your not supposed to do that?! So after that I went to pay ended up being 135! And my hair was basically flat by the time I hit the parking lot?! So I patiently waited 3 days and didn't wet it or put anything in it just to see if it was going to look like it's supposed to after I wash it the 4th day , well I'm really disappointed because my hair is flat with no indication of me ever even getting a perm?!? So where do I go from here ?
• SV

  Suzie Vanderburg

  Apr 8, 2024
  1.0
  Asked for a layer cut. Just washed my hair prior to arriving. Walked out with wet hair and no layer cut. Very disappointed will never return too many hair stylists in the area
• AN

  Ann Nafus

  Oct 20, 2021
  1.0
  I had asked for a Carmel hair color. She didn't do the hair color I had asked she did my natural hair color. Was not impressed with it. I will not go back to that person. I think she never listened to what color I said. I don't know what she was thinking when she was doing this.

Frequently Asked Questions About JCPenney Salon