JCPenney Salon

Reviews

• F5

  FrozenWarrior 51

  Feb 26, 2026
  1.0
  If your time has any value, do not bother coming here. I used to be a regular customer and would happily wait 15–30 minutes when they were visibly busy. However, I walked in today to a completely empty waiting area—not a single customer in sight—and was told it would be an hour and 15-minute wait. It shows a complete lack of organization, poor management, and zero respect for customers' time. Save yourself the frustration and take your business to a place that actually wants it. I will absolutely never be back
• DE

  Doreen Evanko

  Jul 22, 2023
  1.0
  I was talked into a quick express cut which was priced at $25 on the pricing brochure which was not a problem since I only required a trim, when I was seated at the stylist station we went over the trim I wanted, I was keeping the style I had it just required trimming , during the consultation she never explained or informed me of the different stylist levels and the difference in what each level of stylist could charge. So for a quick dry, no shampoo, no conditioner, no blowdry , no style trim I was beyond surprised when I was told at the register that I was being charged $40 instead of the expected $25 because the stylist was a "master level cutter" and her rates were different. She should have made sure I understood that before the service..... I will not be going back.
• JL

  Jess Lew

  Nov 23, 2022
  5.0
  I tend to go to walk-in salons on impulse and usually leave dissatisfied, but today I decided to stop in to JCPenney and Dale was my stylist. Dale knows his stuff. I’m very happy with my cut and enjoyed the conversation too.
• BA

  Barbara Ann

  Feb 25, 2020
  5.0
  This was the 1st haircut that I did not go home and try to restyle or fix. I very pleased. I will definitely go back.

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