Business Details
About
Hair SalonBeauty Salon
Great Clips in Wilkes-Barre, PA provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 409 Arena Hub Plaza offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Wilkes-Barre, PA!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.4
300 reviews
5 stars
215
4 stars
39
3 stars
15
2 stars2
1 star
29
What are people saying?
AI-generated from recent customer reviews
Inconsistent Quality
Customers reported a mix of excellent and poor haircuts, with some stylists delivering great results while others failed to meet expectations.
Customer Service
While many reviews praised friendly and helpful staff, there were notable complaints about unprofessional behavior and poor management responses.
Convenience
The online check-in system and short wait times were frequently highlighted as positive aspects of the service.
Pricing
Customers appreciated the reasonable prices, especially for basic cuts, but some felt that the quality did not justify the cost in certain cases.
Atmosphere
The shop was generally described as clean and welcoming, contributing to a positive overall experience for many customers.
- CDCory DomianoOct 17, 20251.0I showed him a picture of what I want the haircut was nothing even remotely close to what I asked for, the worst part is I asked for an inch and a half off the front max just barely getting it off my eyebrows and he took off my entire front. Attached is a reference photo vs what he actually gave me. Genuinely tragic.
- AHAlana HaskinsAug 16, 20255.0Great place to get haircuts for my boys. Don't forget to check in before you arrive so you can get right in.
- DJDarren JonesAug 13, 20251.0When you give a bad hair cut and I don't tip you and you proceed to say I can't stand him as I leave you probably shouldn't work here. I tip 100% to people that cut my hair ask your coworkers but I will not be coming back.
- PAPat AckleyJul 17, 20255.0I love the way Danny cuts my hair. He so nice and so friendly. He really makes me very comfortable.
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What haircare services does Great Clips Arena Hub Plaza offer?
Great Clips Arena Hub Plaza provides haircuts for men, women, and kids, including beard trims, bang trims, shampooing, blow dry, and styling such as updos. Some locations offer perms.
Can I make an appointment at Great Clips Arena Hub Plaza?
No appointments are necessary as Great Clips is a walk-in salon, but you can use Online Check-In to add your name to the waitlist and reduce wait times.
How does Online Check-In work at this Great Clips location?
Online Check-In lets you join the waitlist before arrival, shows estimated wait times, and offers ReadyNext text alerts 15 minutes before your turn.
What payment methods are accepted at Great Clips Arena Hub Plaza?
The salon accepts Mastercard and Visa credit cards.
What are the operating hours for Great Clips at 409 Arena Hub Plaza?
Open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 4:00 PM. Closed on major holidays like Thanksgiving and Christmas.
Does Great Clips Arena Hub Plaza sell haircare products?
Yes, they offer their own branded haircare lines such as Solutions by Great Clips®, Tea Tree Solutions®, and GRIT, plus popular brands like American Crew and Paul Mitchell.
Are the Great Clips salons wheelchair accessible?
Yes, this location has a wheelchair accessible entrance.
What nearby shopping options are available at Arena Hub Plaza for visitors before or after their haircut?
You can visit stores like Saucony for shoes, DICK'S Sporting Goods for sports gear, Michaels for arts and crafts, and T.J.Maxx for clothing, all conveniently near Great Clips.
How can customers use nearby UPS Access Points when visiting Great Clips?
Customers can easily ship or pick up packages at nearby UPS Access Point locations, making errands more convenient when visiting or waiting at Great Clips.
Are there beauty and cosmetic stores near Great Clips Arena Hub Plaza for additional services?
Yes, nearby Ulta Beauty and Charlotte Tilbury offer cosmetics and beauty supplies, ideal for customers wanting more grooming or beauty options after their haircut.