JCPenney Salon

Reviews

• AM

  Alyssa Melendez

  6 days ago
  1.0
  Stylist was nice but so disappointed I’m a natural ginger and got highlights I didn’t like. I wanted my natural color back so I came here and they said they can do it. I even brought in my extensions so they can have hair for reference when mixing. I couldn’t tell in the salon the color too much but when I got outside it was completely wrong! It is maroon red color no tint of ginger what’s so ever. I ended up just going home frustrated and tired since I’ve been at work all night and have to be back in a few hours. I am so upset I can’t sleep without calling so I called to see if I can get a refund which they apparently don’t do so after they mess your hair up they want you to come back and trust them again. So upset rn. I should’ve just kept the highlights I’ll never get my natural color back after this.
• NW

  Nathanael Wilt

  Dec 30, 2025
  1.0
  I wasn’t going to leave a review but I feel like everyone else needs to be warned I brought my children in today for haircuts, and unfortunately it was the worst experience I’ve had at a salon. I’m honestly still baffled by how the appointment went. The stylist was very kind, but it quickly became apparent that he was struggling to understand and carry out our requests, which made communication extremely difficult. And not the haircut we wanted As my daughter’s haircut progressed, it became clear it was not going well, and we ultimately decided not to proceed with a haircut for our second child. I was disappointed to still be charged $20 after such a poor experience, which turned what should have been a simple appointment into a frustrating hassle.. we didn’t even stay for her hair to be finished blow drying…
• LA

  Lorna Abdelmasih

  Dec 19, 2025
  1.0
  Absolutely horrible don’t go here especially if you have curly hair. I asked for a trim and to fix my layers they cut at least 7 inches of my hair when she said she only cut 2 she didn’t cut it evenly and my hair is so choppy and it’s obvious I had to go home and fix it myself but if I want to even it out fully I would have to get a pixie cut.
• TS

  Terry Strohl

  May 30, 2025
  1.0
  I had a horrible experience, and since my hair was so overprocessed I couldn't go elsewhere to fix it,go elsewhere.
• IP

  Iris Ponce

  May 16, 2025
  5.0
  I have gotten my haircut by Blanca a couple of times. Ever since my first time I have loved how she does my layers. I have straight hair and layers by other people never looked right until I came to Blanca. She is amazing! My sisters who have curly hair also love her but from my own experiences, I love how Blanca does my hair! And she always cuts only the amount I ask for!

Frequently Asked Questions About JCPenney Salon