Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Many customers praised specific stylists like Bill, Rebecca, and Carmela for their excellent skills and friendly service.
Service Consistency
While most reviews highlighted positive experiences, there were notable complaints about inconsistent service quality and dissatisfaction with certain haircuts.
Atmosphere and Cleanliness
The salon is generally described as clean and welcoming, contributing to a positive customer experience.
Appointment Management
Several customers expressed frustration with appointment scheduling and wait times, indicating a need for better management.
Customer Service
Overall, the staff is frequently described as friendly and accommodating, although there were instances of poor customer service reported.
SC
Steve Cat
3 days ago
5.0
Linda and Bill are extremely kind and friendly. Very professional place…Linda always is spot on with what I need in terms of service
BM
Barbara Melone
Dec 31, 2025
5.0
Rebecca touched up my roots and gave me the perfect amount of highlights! It is just the "pick me up" that is needed in dreary winter! She is so nice, listens to your requests, and my appointment was on time.
CE
Colleen Emery
Dec 30, 2025
5.0
Dave always delivers the best—beautiful highlights, a great cut, and truly excellent service. He listens to what I want (or when I’m ready to try something new!) and always has spot-on ideas. Highly recommend!
CB
Charlie Brogan
Dec 29, 2025
5.0
Rebecca very friendly very efficient at her job . She did a great job thank you
CF
Crystal Richardson's Favorites
Dec 26, 2025
5.0
Bill is an incredible Stylist with Magic Scissors and an eye for color! The salon is tidy, everyone is friendly, pricing is affordable and appointments always runs on time: What a rarity in this day and age. EXACYLY why I have been a client for the past seven years.
What services does Hair Cuttery in West Chester, PA offer?
Hair Cuttery offers full-service hair salon treatments including cuts, color, blow-outs, and styling for women, men, and children.
Where is Hair Cuttery located in West Chester?
The salon is located at 913 Paoli Pike Space 2a, West Chester, PA 19380.
What are the operating hours of Hair Cuttery in West Chester?
Hair Cuttery is open Monday to Friday from 9:00 AM to 7:00 PM, and on Saturdays and Sundays from 9:00 AM to 5:00 PM.
How can I book an appointment at Hair Cuttery?
Appointments can be booked via the Hair Cuttery website, their dedicated mobile app, or by calling the salon directly at +1 610-696-9907. Walk-ins are also welcome.
Which forms of payment are accepted at Hair Cuttery?
Hair Cuttery accepts American Express, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is Hair Cuttery in West Chester wheelchair accessible?
Yes, the salon features wheelchair accessible seating and restrooms, ensuring accessibility for all clients.
Is Hair Cuttery suitable for children and LGBTQ+ clients?
Yes, Hair Cuttery welcomes children and is an LGBTQ+ friendly and transgender safe space.
Are there nearby places to visit before or after my salon appointment at Hair Cuttery?
Yes, you can visit nearby places such as Michi Sushi Cafe for a meal, Hallmark Cards for gifts and flowers, or GNC Live Well for vitamins and supplements.
Can I find other beauty services near Hair Cuttery in West Chester?
Yes, nearby beauty options include Platinum Hair Salon and My Nails Spa West Chester for nail and waxing services.
Are there convenient stores or pharmacies close to Hair Cuttery in West Chester?
Yes, Rite Aid and ACME Markets are nearby for pharmacy and grocery needs.