Business Details
About
Hair SalonBeauty Salon
Great Clips in West Chester, PA provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 1115 West Chester Pike offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in West Chester, PA!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.3
246 reviews
5 stars
177
4 stars
30
3 stars
7
2 stars
9
1 star
23
What are people saying?
AI-generated from recent customer reviews
Stylist Quality
Many customers praised specific stylists for their excellent haircuts and friendly service, particularly highlighting Mandy, Jessica, and Tyler.
Service Speed
Customers appreciated the quick service and short wait times, especially when using the online check-in system.
Cleanliness
The salon was frequently noted for its cleanliness and welcoming atmosphere.
Mixed Experiences
While many had positive experiences, some customers reported rushed haircuts and dissatisfaction with the quality, indicating inconsistency in service.
Customer Service
Most reviews highlighted friendly and professional staff, although a few instances of poor customer service were noted.
- TRTodd RaderOct 30, 20255.0My stylist was great
- TMTim McmahonOct 7, 20255.0Jessica always does a great job. She is efficient and fun to talk too. I have never had a bad haircut here.
- GPGal from PaOct 1, 20253.0I've been here a number of times through the years and had both good and bad cuts. Last time I arrived about 5 mins. Before closing, I think because their hours might not be updated. In any case was taken in pleasantly and given a great haircut that has earned me several compliments. I would like to give my stylist 5 stars and would like to use her again while she lasts. I wish I could remember her name....but the salon overall is a 3 because good stylists come and go quickly.
- BMBrooke MannAug 13, 20251.0Please explain to me why you wouldn't allow me to stay in my wheelchair for a shampoo this morning. This was very discriminating and I can't imagine this is your company's policy. I have informed your corporate office of your assinine action (IMO personal) and I will not recommend your location for any reason.
- KWKristina WinterJun 24, 20255.0Great staff, great cuts at reasonable price
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircare services does Great Clips in West Chester offer?
Great Clips offers haircuts for men, women, kids, and seniors, including bang, neck, and beard trims, shampoo, blow dry, and styling such as updos. Perms are available at select salons.
Can I check in online before visiting Great Clips West Chester?
Yes, you can use Online Check-In via the Great Clips app or website to save your spot on the waitlist and receive text alerts when your wait time is about 15 minutes.
Do I need an appointment to get a haircut at Great Clips West Chester?
No appointment is needed as Great Clips is a walk-in salon. However, you can check in online to reduce waiting time.
What payment methods does Great Clips West Chester accept?
Great Clips accepts Mastercard, Visa, and debit card payments. Cash is not required.
What are Great Clips West Chester's operating hours?
Open Monday to Friday from 9:00 AM to 8:00 PM, Saturdays 8:00 AM to 4:00 PM, and Sundays 9:00 AM to 5:00 PM. Closed on Thanksgiving and Christmas days.
Does Great Clips West Chester offer hair coloring services?
No, Great Clips salons do not provide hair coloring services.
Are Great Clips stylists trained to perform specialty haircuts?
Yes, stylists can create specialty styles like fades, tapers, high fades, low tapers, and classic crew cuts customized to your preferences.
What nearby places can I visit before or after my haircut at Great Clips West Chester?
You can visit West Goshen Town Center for shopping, Panera Bread or Applebee's Grill + Bar for dining, or Massage Envy for relaxation, all conveniently located nearby.
How can nearby transit or location landmarks help me find Great Clips West Chester?
Great Clips is located at 1115 West Chester Pike inside West Goshen Town Centre, making it easy to find near popular spots like the ShopRite grocery store and AT&T store.
Are there other services nearby Great Clips West Chester that complement my visit?
Yes, you can access banking services at S&T Bank, get pet grooming at PetSmart Grooming, or shop for electronics at GameStop, all near Great Clips West Chester.