Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Many customers praised specific stylists for their excellent skills and friendly demeanor, particularly mentioning Covi, Paulette, and Betsy.
Customer Service
While some reviews highlighted positive experiences with staff, others reported issues with service, including unprofessional behavior and poor communication regarding appointments.
Mixed Results
Customers experienced a wide range of outcomes with haircuts and treatments, with some leaving satisfied and others expressing disappointment over the results.
Walk-In Policy
Several reviews criticized the inconsistency of the walk-in policy, with some customers feeling misled about wait times and service availability.
TD
tim durbano
1 day ago
2.0
Ive been here about 6 or 7 times and evrlery time i go here I regret it. They seem to be unable to do a simple fade or follow instructions. Will not be going here anymore.
DP
Donald Pellerin
2 days ago
1.0
Just another terrible business to deal with in 2026 go figure.
Scheduled 8 AM appointment.
No one even showed up to unlock the door until 8:23 AM. One stylist for multiple people.
Why take my cell phone and email if you can’t even send a courtesy “sorry I purposefully showed up late, please reschedule”.
Then again not like the owner probably ever sets foot in the building, or bothers to read these.
ES
Essence Sutherland
5 days ago
5.0
I love Mrs. Paulette! She’s patient, kind and understanding! She has a wonderful personality with a beautiful spirit that lights up a room when she walks. She is an excellent hair stylist with great customer service and she makes all of her clients feel truly special and one of a kind. I’m so grateful and blessed to have found a stylist like her!
JW
Joanne Walsh
6 days ago
5.0
I have gone to Betsy for years. She is a great hairdresser; I wouldn't go to anyone else. Today I had a wash and cut.
MC
Marilyn Christopher
Feb 12, 2026
5.0
Today was the first time I came here. My stylist was Betsy. She was extremely nice ! And she did such a good job ! When it's time for another root touch-up in a few months , the only place I'll go to is where I went today and the only stylist I want is the stylist I had - Betsy !! It's so nice not to see anymore grays, at least not for awhile !!