Great Clips

4.1
215 reviews

About

Hair SalonBeauty Salon
Great Clips in Stroudsburg, PA provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 290 Frantz Rd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist. With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Stroudsburg, PA!

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Wheelchair accessible entranceAvailable

Location

Great Clips
290 Frantz Rd, Stroudsburg, PA
18360, United States

Hours

Reviews

4.1
214 reviews
5 stars
130
4 stars
31
3 stars
16
2 stars
9
1 star
28

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality were mixed, with some praising friendly and professional stylists, while others reported unprofessional behavior and dissatisfaction with haircuts.

Pricing Issues

Several customers expressed frustration over inconsistent pricing, feeling misled about costs, particularly for senior haircuts.

Staffing Concerns

Reviews highlighted issues with understaffing leading to long wait times and inconsistent service, although some stylists were commended for handling busy situations well.

Cleanliness and Environment

The salon was generally noted for being clean and welcoming, contributing positively to customer experiences.

Online Check-In

Many customers appreciated the convenience of online check-in, although some experienced discrepancies in wait times upon arrival.
  • LC
    Lugina Connolly
    Nov 15, 2025
    5.0
    It was my first time and I will definitely go back!
  • JT
    Jocelyn T
    Nov 11, 2025
    1.0
    Terrible experience. When I walked in, the stylist told me one price that seemed reasonable — but when it came time to pay, it was completely different. I felt robbed. didn’t even get my hair styled! No wash, no products, nothing. The stylist seemed new and nervous, barely blow-dried my hair, and didn’t finish the style at all. When I called to talk to the manager, she didn’t care one bit. the manager, she didn’t care at all and told me, “Well, the prices are on the board behind her — you could’ve seen that too.” So unprofessional! Instead of taking responsibility, she was rude and dismissive. Horrible customer service. I’ll never go back to this location again and will definitely be warning my family, friends, and followers not to waste their money here. This is considered “style” I called the corporate office, and they were much more understanding, professional, and actually cared — completely opposite of how this location handled things.
  • EC
    Erin Crowley
    Oct 28, 2025
    5.0
    Mallory came right up to the front to greet us and she gave my dad a great haircut! She did exactly what I asked. Thank you Mallory!
  • GO
    Gary Ottman
    Oct 26, 2025
    3.0
    Got in quick for a simple haircut and the stylist was very nice
  • MY
    Michael Yohannes
    Sep 21, 2025
    3.0
    I’ve been a long time client of great clips. Unfortunately, this time around I decided to try one that is closer to my house. So, a senior man, i ended up with spike looking haur style. She had to correct it 3 times to end up with a descent hair cut. Still spike but shorter. Additionally, on their voice message it says that haircut for seniors is $17.00. I was charged $23.00. I’ll never step in Great inClips franchise again.

Frequently Asked Questions About Great Clips

What haircare services does Great Clips provide?

Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.

What is Online Check-In?

Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.