Business Details
About
Ear Piercing ServiceJewelry Store
Rowan is all about ears. We offer a fun, celebratory and safe piercing experience for everyone. All our piercings are done by licensed nurses and all our products are hypoallergenic. When we say “Piercing for All”, we mean it. Everybody is invited to this ear party.
Location
Hours
Reviews
4.9
614 reviews
5 stars
590
4 stars2
3 stars3
2 stars4
1 star
15
What are people saying?
AI-generated from recent customer reviews
Staff Experience
Customers consistently praised the staff for being friendly, patient, and professional, especially with children during piercing procedures.
Pricing Transparency
Many reviews expressed dissatisfaction with the lack of clear pricing information, leading to unexpected high bills at checkout.
Cleanliness
The establishment is noted for its clean environment, contributing to a positive overall experience.
Customer Service
While many reviews highlighted excellent customer service, some mentioned negative experiences with specific staff members, indicating inconsistency.
Overall Experience
Most customers reported a positive experience, particularly for children's piercings, but some had concerns about aftercare and complications.
- AHAnna Hezlep2 days ago5.0I was super nervous to get my ears pierced as someone with a fear of needles, but my piercer Melissa made the whole process so so easy and virtually pain free. She was so kind and made me feel so comfortable through the whole experience - if I ever want another piercing, I’ll definitely come back here :)
- AAava5 days ago1.0went here thinking i was gonna drop a little money on a piercing little did i know i dropped a bag. the jewelry starts at 70 for ONE earring not combined. they don’t tell you that they automatically charge you for cleaning supplies (which i had some already and she gave me attitude because i told her i didn’t need the cleaner because i have my own)and that you literally have to come back to pay MOREEE money to put in a new piercing (for resizing). i have a total of 6 piercings before i went here and never have i ever had to resize my piercings and they all healed fine. all they want there is your money they don’t care about the customers. never coming back again
- SMSarah MorrisonDec 28, 20255.0Melissa was amazing with my five year old!
- DLDenise LocyDec 28, 20255.0Tragus piercing on Christmas Eve with Melissa! She was so personable and patient with me and all my questions. Highly recommend her. Switched out my flat for an adorable penguins too!
- JPJada PortelaDec 26, 20255.0Grace was amazing with the piercing!! So professional and patient with us!! Highly recommend this store at Ross Park. Jen the regional manager is incredible as well!!
Frequently Asked Questions About Rowan Ross Park Mall
What services does Rowan Ross Park Mall offer?
Rowan Ross Park Mall offers ear piercing services including ear lobe and cartilage/helix piercing, children's piercing, and sells jewelry and piercing aftercare products.
Are the piercing products at Rowan Ross Park Mall hypoallergenic?
Yes, all products at Rowan Ross Park Mall are hypoallergenic to ensure a safe piercing experience.
Who performs the piercings at Rowan Ross Park Mall?
All piercings are done by licensed nurses to provide a professional and safe experience.
What are the business hours of Rowan Ross Park Mall?
Rowan Ross Park Mall is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
How can I book an appointment at Rowan Ross Park Mall?
You can book your appointment online via their reservation page at https://heyrowan.com/pages/ross-park-mall-piercing-studio.
Where is Rowan Ross Park Mall located?
Rowan Ross Park Mall is located at 1000 Ross Park Mall Drive, C17A, Pittsburgh, PA 15237, USA.
What types of jewelry does Rowan Ross Park Mall sell?
They offer earrings including hoop and stud earrings, necklaces, 14k gold jewelry, and piercing aftercare products.
Is there a place nearby where I can get a quick snack after my piercing at Rowan Ross Park Mall?
Yes, Potatobar.us is a fast food restaurant located nearby where you can grab a quick bite before or after your visit.
Are there other jewelry stores close to Rowan Ross Park Mall?
Yes, nearby jewelry stores include Banter by Piercing Pagoda and Fast Fix Jewelry And Watch Repair, which might offer complementary products or services.
What fashion stores are near Rowan Ross Park Mall to visit after my piercing?
Nearby fashion stores include Alo, Free People, Michael Kors, and Windsor, offering a variety of clothing and accessories to browse.