Great Clips

4.3
230 reviews

About

Hair SalonBeauty Salon
Great Clips in Pittsburgh, PA provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 223 Mt Nebo Pointe Dr offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist. With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Pittsburgh, PA!

Details

  • Requires appointmentNot available

Location

Great Clips
223 Mt Nebo Pointe Dr, Pittsburgh, PA
15237, United States

Hours

Reviews

4.3
230 reviews
5 stars
158
4 stars
36
3 stars
4
2 stars
7
1 star
25

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed reviews on haircut quality; some customers received excellent cuts while others experienced poor service and disrespectful behavior from stylists.

Staff Attitude

Several customers reported negative interactions with specific stylists, citing rudeness and defensiveness, while others praised the friendliness and professionalism of different staff members.

Online Check-In Issues

Customers experienced problems with the online check-in system, including long wait times and being removed from the list upon arrival.

Overall Experience

Many customers appreciated the convenience and speed of service, but there were significant complaints about inconsistent experiences and unprofessional behavior.

Management Response

Some reviews indicated a lack of response from management regarding complaints, leading to frustration among customers.
  • EM
    Eric MacCallum
    Nov 6, 2025
    4.0
    Pretty consistently get a good hair cut here for a fair price. Had only one bad one, today, but they have enough stylist where you can always avoid one you don't vibe with.
  • JY
    JOHN YOKIM
    Oct 9, 2025
    5.0
    Hair cut was quick and efficient!
  • RD
    Radar DiMaria
    Oct 2, 2025
    5.0
    This place is great, especially Jasmine who's been cutting my hair for a while now....always consistently the same cut, she knows exactly what to do, plus she's personable, friendly and has a great sense of humor, I really enjoy our banter....we have a lot of fun over a haircut!!
  • RA
    Randy Amick
    Oct 1, 2025
    1.0
    This past Sunday morning I got a haircut, kind of, at the Great Clips on Mt. Nebo. It was more like an ambush than a haircut. The sylist hated me before I ever sat down or said a word. I could feel it - and she spent the entire haircut making sure I knew it. A previous review by Nicholas from about a week ago describes almost the exact experience with the same stylist. My experience had the added bonus of my being confronted directly and insulted in front of all the people sitting in the waiting area. I’m an easy-going person. I don’t even require a good haircut. I’ve gotten plenty of lousy haircuts over the years. That doesn’t bother me. I did nothing to provoke or deserve the hostility and disrespect that was thrown at me. I barely said a word, certainly nothing personal. I’ve been coming to Mt Nebo for years. The manager is great, several of the stylists are great. I don’t need a good haircut but I do need to know that when I go for a haircut I’m not going to be harassed and demeaned, out of the blue, through no provocation on my part. I agree with the previous review that you can judge a whole business by the behavior of one person. In this case the person is the owner. The owner does the hiring. The owner handles customer complaints, though I’ve heard nothing from the owner. You knew a problem existed. You knew that this could happen at any time. You had a review detailing the same behavior earlier in the same week. Yet, here she was, waiting for me. I don’t harbor a lot of ill-will toward the stylist. I doubt she’s got a lot of insight into her behavior or the cause of her behavior. Whether she stays or leaves makes no difference to me. I won't be coming back, and I don't intend to be responsible for anyone’s firing. This problem goes higher. And it goes way beyond being short-staffed. If you cannot provide a service where people can expect to get a simple haircut without running into a hostile situation, then you shouldn’t be running a small business/franchise.
  • NS
    Nicholas Settecase
    Sep 24, 2025
    1.0
    I am typically pretty understanding of businesses like this and the quality of service, but this is a necessary review and I would like to forewarn the public. I received my haircut by a young girl with short dark hair and forearm tattoos. For the life of you, do not go to this girl. I am totally understanding that it’s busy, but the level of disrespect, disregard for simple requests and unnecessary defensiveness was totally unacceptable. She was clearly already irritated but completing a haircut at 2x speed is not a good look and totally affects quality. It’s a shame, as this location is very close to me, but there is no way in hell I will ever return to this location. I hate to generalize the whole location, but they’re the ones who hired her.

Frequently Asked Questions About Great Clips

What haircare services does Great Clips provide?

Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.

What is Online Check-In?

Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.