I’m a staunch advocate for customer service without being unrelenting about it. I realize things happen BUT when they do, please show grace & contrition & try & salvage my experience. I had a consult with Alex which was made a week or so in advance. Approx 20m before the apptmt, I received a call advising that he was running a bit behind. Not a huge problem but I had professional obligations to complete. Nonetheless, I waited 45m & made my appointment for permanent hair color 2 weeks later. A week before my scheduled apptmt, I received a TEXT that he wouldn’t be in the day of my apptmt & questioned if there was an alternate day I could come. Ummm, I don’t necessarily have a problem with texts but professional matters where there’s an exchange of money for services should be accompanied by an endearing phone call evidencing a profuse apology & incentive (discount of sorts) for me to reschedule. Didn’t happen. When you don’t respect my time, I can’t promote your bottom line. Often times we seek an elevated experience & mistakenly believe that different zip codes will garner that experience. Sometimes, it does but my experience was that an elevated experience is a bit of a misnomer for Spa Elysium.
Frequently Asked Questions About Spa Elysium &Fringe Salon
What services does Spa Elysium & Fringe Salon offer?
Spa Elysium & Fringe Salon is a hair salon offering a range of hair and beauty services.
Where is Spa Elysium & Fringe Salon located?
It is located at 55 Bethlehem Pike, Philadelphia, PA 19118, USA.
How can I contact Spa Elysium & Fringe Salon?
You can reach them by phone at +1 215-247-2008 or by email at elysium91@aol.com, spafringe@gmail.com, or hello@spaelysium.com.
Does Spa Elysium & Fringe Salon have an online presence?
Yes, they have a website at http://www.spaelysium.com, a Facebook page, and an Instagram account under spa.elysium.fringe.
What COVID-19 information does Spa Elysium & Fringe Salon provide?
They provide COVID-19 related information at http://www.spaelysium.com/covid-19 to ensure customer safety.
Is there public transportation near Spa Elysium & Fringe Salon?
Yes, the Southeastern Pennsylvania Transportation Authority's Chestnut Hill Loop bus station is nearby, making it convenient to reach the salon.
Are there dining options near Spa Elysium & Fringe Salon?
Nearby dining options include PrimoHoagies Chestnut Hill for sandwiches, Thai Kuu for Thai cuisine, and Heirloom Restaurant for American fare.
Can I visit other beauty services close to Spa Elysium & Fringe Salon?
Yes, Cheekadee Makeup Artists, a beauty and makeup salon, is also nearby for additional beauty treatments.
What other amenities are around Spa Elysium & Fringe Salon for visitors?
Nearby amenities include Chestnut Hill Hospital Physical Therapy, Chestnut Hill Library, and various restaurants and shops for a full day of activities.
What are the business hours timezone for Spa Elysium & Fringe Salon?
The business operates in the America/New_York timezone, corresponding to Eastern Time Zone in the US.
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