SEPHORA

Reviews

• JY

  Jocelyn Yang

  Jan 3, 2026
  5.0
  I visited the Sephora Rittenhouse location on 1/2. I worked with Tiffany who helped with my foundation match. I purchased the Dior foundation, which I found delightful in my makeup collection. I found the experience with Tiffany to be incredibly warm, as we laughed about foundation oxidizing and finding lash techs in PHL. I am happy to say I went home with an excellent shopping experience, and new lash techs to try in PHL.
• DD

  D

  Dec 3, 2025
  2.0
  I usually shop at Sephora online, but after Solidcore I remembered I needed more primer, so I stopped into this location. I’m not sure if it was because I looked a bit raggedy after my workout or because of assumptions the employee may have made about me, but I genuinely felt like I was being rushed out of the store. I was on the phone with my boyfriend when I noticed an employee not-so-subtly following me around. She asked if I needed help twice, and I said no both times since I was clearly on the phone. She continued hovering, so I hung up and started asking her questions since she clearly wanted to “help” me so badly. I asked for a primer, told her I had oily skin, and she somehow recommended an $80 moisturizer—which didn’t make much sense. When I tried to put it back, she insisted on checking me out. I told her I didn’t want the moisturizer, and instead of simply letting me continue shopping, she took it back and kept insisting on checking me out. It was uncomfortable, especially because I actually wanted to browse and buy more things. She kept pushing to check me out, and when I walked toward the register she even asked where I was going—as if that’s not where customers get checked out. She ultimately rang me up with a mobile POS device at the front of the store, rushing me for no clear reason, especially considering it was only 11 a.m. (And even though I don’t usually shop in-store, I have never been checked out on a phone in the front of the store.) As someone with Rouge status, I think I’ll stick to BOPUS or online shopping rather than visiting this location again.
• LC

  Luiza Conti

  Nov 28, 2025
  3.0
  With rare exceptions, most employees usually treat me as if they didn’t want me there. Don’t know if this is because I look younger than I actually am and they think I don’t have enough money. This is why I rather order online.
• VE

  Vanessa E.

  Nov 28, 2025
  5.0
  My favorite place to shop. Staff are so nice and know where to find things. Nice, clean and fun!
• CR

  Casey Rubin

  Nov 26, 2025
  5.0
  Ben helped me pick out a lip stain and was super helpful!

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