Business Details
About
Hair SalonBeauty Salon
Great Clips in New Castle, PA provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 3328 Wilmington Rd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in New Castle, PA!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.3
320 reviews
5 stars
203
4 stars
71
3 stars
16
2 stars
8
1 star
22
What are people saying?
AI-generated from recent customer reviews
Stylist Performance
Customers frequently praised specific stylists like Sarah and Aleah for their excellent service and attention to detail, while others reported inconsistent experiences.
Customer Service
Many reviews highlighted the friendly and accommodating nature of the staff, although some customers experienced poor service or felt ignored.
Quality of Haircuts
While many customers were satisfied with their haircuts, there were notable complaints about uneven cuts and miscommunication regarding desired styles.
Online Check-In
The online check-in system was appreciated for reducing wait times, but some customers reported issues with being prioritized incorrectly.
Cleanliness and Environment
The salon was generally described as clean and welcoming, contributing positively to the overall customer experience.
- KHKevin HamiltonOct 2, 20255.0Sarah was AMAZING as always. She always is so kind and listensZ
- BFBill FredellSep 18, 20255.0love the ap ........haircut is available to all staff......great price
- BBBarbara BoucherJul 21, 20255.0They do a great job
- GSGloria SmithJun 26, 20255.0Sara is a great stylist
- BBBobJun 19, 20255.0This is one of the best haircuts I ever had!!! Sarah (stylist) was excellent!!!
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of hair services does Great Clips at 3328 Wilmington Rd offer?
Great Clips offers haircuts for men, women, kids, and seniors, as well as beard, bang, and neck trims. Additional services include shampooing, blow drying, hair styling like updos, and perms at select locations.
Can I schedule an appointment at Great Clips, or is it walk-in only?
Great Clips is primarily a walk-in haircare salon. However, you can use Online Check-In via the Great Clips app or website to add your name to the waitlist and save time.
What is Online Check-In and how does it work at this salon?
Online Check-In allows you to add your name to the waitlist before arriving. You can see estimated wait times and receive ReadyNext text alerts when your wait reaches 15 minutes, so you can plan your arrival accordingly.
What are the Great Clips New Castle salon hours?
The salon is open Monday through Friday from 9:00 AM to 8:00 PM, Saturdays from 9:00 AM to 6:00 PM, and Sundays from 9:00 AM to 5:00 PM. It is closed on Thanksgiving and Christmas Day; other holiday hours may vary.
Does this Great Clips location offer hair coloring or perms?
Great Clips salons do not offer hair coloring services. Perms are available at some salons; please call this location to confirm if they provide perms.
What payment methods are accepted at Great Clips New Castle?
This salon accepts Mastercard and Visa credit cards for payment.
Is the Great Clips salon at 3328 Wilmington Rd wheelchair accessible?
Yes, this Great Clips location features a wheelchair accessible entrance.
What nearby stores can I visit before or after my haircut at Great Clips?
You can shop at nearby stores such as Save A Lot supermarket, Dollar General discount store, Burkes Outlet clothing store, and Field Club Commons shopping center for a convenient shopping experience around your salon visit.
Are there any nearby places to eat near Great Clips New Castle?
Yes, nearby dining options include Sims Cafe, Mama Janes Eatery, Perkins Restaurant & Bakery, and Applebee's Grill + Bar, perfect for grabbing a meal before or after your salon visit.
Can I get additional beauty services nearby after my visit to Great Clips?
Absolutely, Mickey Nails and Spa offers nail and waxing services nearby, and Bobbie's Salon provides cosmetic and beauty supplies, making it easy to continue your beauty routine in the area.