Business Details
About
Hair SalonBeauty Salon
Great Clips in Natrona Heights, PA provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 80 Highlands Mall Dr. offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Natrona Heights, PA!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.3
274 reviews
5 stars
191
4 stars
33
3 stars
15
2 stars
6
1 star
29
What are people saying?
AI-generated from recent customer reviews
Stylist Competence
Customer experiences with stylists vary widely; some customers praise specific stylists for their skills, while others report significant dissatisfaction with haircuts that do not match their requests.
Customer Service
While many reviews highlight friendly and professional staff, there are notable instances of rude behavior and poor communication, particularly regarding customer requests and misgendering.
Efficiency
Customers appreciate the quick service and convenient online check-in system, although some report discrepancies in wait times.
Overall Satisfaction
Overall satisfaction is mixed; while many customers express happiness with their haircuts and the salon environment, a significant number report negative experiences that lead to a reluctance to return.
Cleanliness and Safety
The salon is generally noted for being clean and following safety protocols, which customers appreciate.
- CKchris kranikOct 26, 20251.0Don’t go here unless you want to look like someone blindfolded themselves and used their feet to cut your hair
- PRPatty RenwickOct 5, 20251.0Yesterday I walked in great clips in natrona heights with an inverted bob that had grown out to much in the back. I wanted the back I quote a bit shorted but long enough to put curlers in well when I Hurd the clippers I got scared but was trusting the process THEN I didn't want lengh off the front or top and she was just cutting away I said three times I do not want length off the top I pull it back with parents everyday. I HAD PICTURES! I EXPLAINED HOW I WANTED MY HAIR CUT. My stylist did not listen they were very busy and she I felt "did her own thing that she knew was the fastest" sent me on my way..I left with a buzz cut A MANS BUZZ CUT in the back and bang length short in the front. At NO time did I ask for any of that and had she been paying attention even alittle it was quit the opposite. If she couldn't do the cut in the picture which was basically just trimming the back of my head hair maybe blending a bit on sides since it was an inverted bob. I JUST DONT UNDERSTAND HOW SHE COULD'VE JUST TAKEN IT UPON HERSELF TO GRAB THOSE CLIPPERS AND GIVE ME A MANS BUZZ CUT AT NO I MEAN NO!!!NONE!!! TIME AT ALL DID WE DISCUSS ANYTHING LIKE THAT! She was so unprofessional. And if that's where her skill level was she should have let one of the other girls cut my hair. I told her three times while she was cutting my hair I didn't want that much off the top. Was not listening she. She was to worried about she broke a nail and her male friend came in the salon to focus on me. This hair cut is embarrassing. IM TOTALLY HUMILIATED. This is the worst hair cut I've ever had I've ever saw!
- TWToni WolfhopeOct 2, 20255.0Lana is very professional but also pleasant and enjoyable to talk with!
- KBKeith BSep 24, 20255.0Lana is the best. She is talented and fun to be around. I actually look forward to seeing her every month. Thank you.
- GPGeorge PoutousSep 19, 20255.0Misty did her usual great job. Service had minimal waiting time
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and services does Great Clips offer at the Highlands Mall location?
Great Clips offers haircuts for men, women, kids, and seniors, along with beard trims, bang trims, shampooing, blow drying, and hair styling services. Some salons also offer perms.
How can I save time when visiting Great Clips at Highlands Mall?
You can use Online Check-In through the Great Clips app or website to add yourself to the waitlist, check estimated wait times, and receive ReadyNext text alerts when your wait is about 15 minutes.
Do I need to make an appointment to get a haircut at Great Clips Highlands Mall?
No appointment is necessary. Great Clips is a walk-in salon, but you can check in online to save a spot on the waitlist and reduce waiting time.
What are the hours of operation for Great Clips at 80 Highlands Mall Dr.?
The salon is open Monday to Friday from 9 AM to 8 PM, Saturday from 8:30 AM to 5:30 PM, and Sunday from 9 AM to 4:30 PM. They are closed on Thanksgiving Day and Christmas Day.
Does Great Clips Highlands Mall offer hair coloring or perm services?
Great Clips does not provide hair coloring services. Perms are offered only in select salons, so you should call ahead to confirm if available at this location.
What payment methods does Great Clips at Highlands Mall accept?
They accept major credit cards including Mastercard and Visa, and debit cards as well.
Are Great Clips salons wheelchair accessible?
Yes, the Highlands Mall Great Clips location has a wheelchair accessible entrance to accommodate customers with mobility needs.
What nearby places can I visit before or after my haircut appointment at Great Clips Highlands Mall?
Nearby you can visit Verizon and Wireless Zone for mobile phone needs, US Nails for nail salon services, or grab a meal at Freedom Square Diner and Subway. You can also shop at Walmart Natrona Heights or explore the nearby Sally Beauty for hair care products.
How can nearby transit or shopping at Highlands Mall assist me in reaching Great Clips?
Great Clips is located inside Highlands Mall, making it convenient to combine your haircut with shopping or dining. You can easily find parking and access other stores such as GameStop, Walmart, and various dining options in the mall area.
Are there other beauty or health-related stores near Great Clips Highlands Mall?
Yes, nearby stores include US Nails for nail treatments, Sally Beauty for hair supplies, Your CBD Store for alternative medicine, and GNC for vitamins and supplements, making Highlands Mall a convenient place for comprehensive beauty and wellness needs.