Business Details
About
Hair SalonBeauty Salon
Great Clips in Manchester, PA provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 275 Glen Dr offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Manchester, PA!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.3
211 reviews
5 stars
132
4 stars
48
3 stars
14
2 stars2
1 star
15
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customers generally praised the staff for being friendly and skilled, with some specific stylists receiving high marks for their work.
Service Issues
Several reviews highlighted issues with service, including high turnover of stylists, inconsistent quality of haircuts, and poor customer service experiences.
Pricing
Many customers appreciated the reasonable prices for haircuts, although some expressed frustration over rising costs and additional charges for services.
Child-Friendly
The salon was noted for being accommodating and understanding with children, helping to ease their fears during haircuts.
Online Check-In
While the online check-in system was mentioned as convenient, some customers reported issues with its effectiveness and the management of appointments.
- THTimothy HarveyOct 20, 20255.0Very nice staff and great cut!
- NNNatashaSep 15, 20253.0I don't know how much I spent because my husband paid for his and our son's cut, but they were done wonderfully! My son doesn't handle haircuts well at all & the lady got it done so fast, sweet, & gentle. He was FEELING himself after 🤣. Literally spent the rest of the day checking himself out in windows and mirrors. However, because I didn't know the stylists names who did their hair and neither one said thank you to my 5 year old for giving them their tips, I can't give 5 stars.
- CRCollectable RestorationsJul 18, 20251.0Funny story I've been going here for years the only complaint I've ever had is the high turnover rate I can never seem to get the same stylist when I go in it's always new faces about 2 months ago I was in a rush came in for a haircut but wanted to do something completely different my stylist started with the typical consultation which is fine usually except I was trying to ask her a simple question as to if she could do what I wanted while I was talking she just kept continuing on with her consultation over me talking which at that point I didn't want so I got frustrated and said I'll just take someone else to cut my hair no big deal fast forward to about a week and a half ago i took my dad in who has late stage dementia. I Saw The stylist I had issues with so I just let my dad go so she wouldn't be uncomfortable from the last time but even after telling the greeter my dad's situation the stylist still began giving my poor dad a complete consultation including the different depths of guards which he would not understand so i went back and reminded them that he has dementia and please just let him tell her what he wanted but once again she wouldn't stop explaining over me talking she kept explaining she was just doing a consultation they do for every customerblah blah blah I once again made it clear to everybody that he has dementia and just needed to sit down and tell them what he wanted. it was hard enough to get him there to begin with I did get upset and I told the young lady 'this is why I don't deal with her" instead of just doing what I asked she burst into tears which caused the manager to act like I was attacking her I went and sat down to let them just finish my dad's hair knowing I would never come back. at checkout I tried to quietly talk to the manager who told me since I had a problem before she knew I was a problem customer while the first problem did happen it was with same person which should say something I've been going there for years never had a problem and always tip well I called the owner and never received a reply. today I receive a hilarious letter in the mail certified letting me know I was no longer welcome in the salon rather than take any constructive criticism poor attempt to hear the other side of the story the owner couldn't take 2 minutes to call me back instead lost 4 customers me my father and my three kids otherwise I would have just avoided this particular stylist who I'm sure is just doing which what she's been told a million times but still she should have some critical thinking skills and when a person request to skip that part it should politely be skipped especially once they know the person they're confusing has dementia I will just continue going to Manchester barber shop or Damon's where I've never ever had problem and can see the same Barber every single time because they aren't constantly having people quitting if you read my reviews they are mostly extremely complimentary I'm not cantankerous I'm a good customer who has no problem never going back maybe a simple conversation with this young lady the first time would have avoided this whole problem and when someone brings comes in and you clearly know they have dementia skip all the explanations and just follow the direction of the caretaker it's already a tough enough job. In closing I should mention that I have 35 years of customer service experience in high ticket sales so I know all about problem customers and how to handle them to bring them back around and not lose them as a customer all I think they need to do is let this young lady know to listen more to the customer and try not to talk over them that would have been a very simple solution that could have been fixed after the first issue so now I have a hilarious story to tell my friends about being barred from a Great clips chain salon oh and the letter said if I went back she would pursue criminal charges absolutely insane owner maybe that's why they can't keep the same stylist month to month
- ANAxe NatorJul 17, 20253.0Never the same people, but a decent haircut nonetheless. Prices keep going up like everywhere else.
- JMJeremy MillerAug 23, 20184.0Great with kids
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and services are offered at Great Clips East Manchester Village Center?
Great Clips East Manchester Village Center provides affordable haircuts for men, women, kids, and seniors. Services include haircuts, beard trims, bang trims, shampooing, blow dry, hair styling, and select salons offer perms.
Can I make an appointment at Great Clips, or do I have to walk in?
Great Clips is primarily a walk-in salon with no appointment needed. However, you can use Online Check-In through their app or website to save your spot on the waitlist and reduce wait times.
What is Online Check-In and how does it work?
Online Check-In allows you to see estimated wait times and add yourself to the waitlist before arriving. You can receive ReadyNext text alerts to get notified when your wait time reaches 15 minutes, helping you spend less time waiting in the salon.
Are requests for specific stylists allowed when using Online Check-In?
No, you cannot request a specific stylist through Online Check-In due to privacy and safety reasons. However, you can request a stylist upon arrival at the salon after checking in. Note this may increase your wait time.
What are the operating hours of Great Clips East Manchester Village Center?
The salon is open Monday through Friday from 9:00 AM to 7:00 PM, Saturdays from 9:00 AM to 6:00 PM, and Sundays from 10:00 AM to 4:00 PM. It is closed on Thanksgiving and Christmas Days.
What payment options does Great Clips accept?
Great Clips accepts major credit cards including Mastercard and Visa. Debit cards are also accepted, and cash is not required.
Where is Great Clips East Manchester Village Center located?
Great Clips is located at 275 Glen Dr, East Manchester Village Center, Manchester, PA 17345, USA.
What nearby places can I visit before or after my haircut at Great Clips?
Nearby you can visit Planet Fitness or Gold's Gym for a workout, grab a bite at Glacier Flakes & The Chilly Pepper Cafe, or shop at Dollar Tree and Giant supermarket. The East Manchester Township office is also close by.
How can nearby gyms like Planet Fitness and Gold's Gym complement my visit to Great Clips?
You can schedule a workout at Planet Fitness or Gold's Gym before or after your haircut appointment to make efficient use of your time while attending to your health and grooming needs in the same area.
Are there convenient banking and financial services near Great Clips?
Yes, nearby financial institutions include Truist bank, Members 1st Federal Credit Union, First Capital Federal Credit Union, and services like Coinme and Western Union for currency exchange and money transfer needs.