Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Many customers praised the skills and friendliness of various stylists, particularly highlighting Ashley, Rachel, and Kassie for their exceptional work.
Customer Experience
Overall, customers reported a welcoming and friendly atmosphere, with many expressing satisfaction with their visits and the service received.
Mixed Results
While many reviews were positive, there were notable complaints about inconsistent service quality, particularly regarding haircuts and color treatments.
Appointment Issues
Several customers experienced issues with appointment management, including long wait times and miscommunication about availability.
RL
Ryan Lee
6 days ago
1.0
Worst service ever. The girl did not seem like she knew what she was doing. She overcharged me as well.
SS
Stephen and Dominique Stewart
Feb 12, 2026
5.0
Julia is the best! Her cuts are amazing because she listens and understands what you are trying to explain
MA
MArissa Acker
Feb 8, 2026
5.0
I cannot say enough amazing things about Jaime at The Pavilion - Lansdale. I’ve been going to her for the past three years and refuse to go anywhere else. I get keratin treatments twice a year, along with highlights and color, and every single time I leave absolutely thrilled with the results. She is incredibly talented, detail-oriented, and somehow always manages to fit me in—even when my schedule is tight.
What really sets Jaime apart is how genuinely caring and accommodating she is. My 8-year-old now goes to her every six weeks for haircuts, and he feels completely comfortable with her. She is so patient, kind, and wonderful with kids, which makes the whole experience stress-free for both of us.
Jaime consistently goes above and beyond to make sure you walk out feeling confident and happy. She’s warm, friendly, and incredibly knowledgeable about hair care and products—she truly takes the time to explain what will work best for you and your hair goals. You can tell she actually cares about her clients and takes real pride in her work.
If you’re looking for someone who is talented, trustworthy, accommodating, and just an absolute gem, Jaime is it. Highly, highly recommend! ⭐⭐⭐⭐⭐
BP
Barb Pleskonko
Jan 29, 2026
5.0
Ashley is such an awesome person. She makes you feel welcome and does a great job of coloring and coloring my hair. She always does an exceptional job of waxing my eyebrows. Thanks so much Ashley.
LB
Lucy Branin
Jan 29, 2026
4.0
Rachel is a great hair stylist! She has been cutting hair for 20 years and is very talented. She is very nice and conversational and puts you at ease immediately. She can make you look gorgeous. The only reason I didn’t give her a 5 is that I feel she could listen to me a little better sometimes.