Business Details
About
Hair SalonBeauty Salon
Great Clips in Lancaster, PA provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 1382 Columbia Ave offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Lancaster, PA!
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.4
379 reviews
5 stars
261
4 stars
63
3 stars
17
2 stars
8
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff friendliness is mixed; while some customers praised the staff for being friendly and professional, others reported poor service and lack of attentiveness.
Haircut Quality
There are numerous complaints about haircuts not meeting customer expectations, with several instances of stylists not following instructions or cutting more hair than requested.
Efficiency
Many customers appreciated the quick service and online check-in system, allowing for shorter wait times.
Pricing
Customers generally found the prices to be reasonable and competitive, often noting good value for the service provided.
Stylist Consistency
While some customers had positive experiences with specific stylists, others expressed frustration over inconsistent quality and service across different visits.
- BCBrian CoderOct 23, 20254.0Quick and easy. Easy in and out. Check in online now wait.
- RYROBIN YSep 26, 20255.0My experience,and visits are always great. You get to sign in on a waiting list,and every one is so friendly
- GGGoeth GoetheSep 26, 20251.0After 7 years, I won't be back. I don't like the way they cut. If they have experience, it doesn't show.
- CMChase MuchmoreSep 25, 20251.0I said I wanted my to be able to style it and know it hurts if I try to run my hand through it
- ASAngela SylvesterSep 20, 20255.0Took all 3 of my boys for a long overdue hair cut and they look fantastic. The stylists listened to what the boys wanted and talked them through how they were going to make it happen. It really was a great experience for them. Even with it being so busy this morning, they took their time and also talked to me about the hair cuts. Will definitely be going back 😊
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What haircare services does Great Clips at 1382 Columbia Ave offer?
Great Clips provides haircuts for men, women, kids, and seniors, as well as beard, neck, and bang trims. Additional services include shampoo, blow dry, hair styling like updos, and some salons offer perms.
How can I save time waiting at Great Clips through Online Check-In?
Use Online Check-In to add yourself to the waitlist, see estimated wait times, and sign up for ReadyNext text alerts to get notified when your wait time is about 15 minutes.
Is an appointment required at Great Clips, or can I just walk in?
No appointment is needed. Great Clips operates as a walk-in salon, but you can use Online Check-In to save your spot on the waitlist before arriving.
What are the operating hours for Great Clips at Stone Mill Plaza?
The salon is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday 9:00 AM to 6:00 PM, and Sunday 10:00 AM to 4:00 PM. It is closed on Thanksgiving and Christmas Day.
What payment options are accepted at Great Clips?
Great Clips accepts Mastercard and Visa for payment.
Does Great Clips sell hair care products?
Yes, Great Clips offers exclusively branded haircare and styling products, including Solutions by Great Clips®, Tea Tree Solutions®, and GRIT @ Great Clips™, along with popular commercial brands like American Crew®, Paul Mitchell®, and Sexy Hair®.
Can I request a specific stylist when I check in online at Great Clips?
No, stylist requests are not available via Online Check-In for safety reasons. However, you can request a stylist in person upon arrival, but this may increase your estimated wait time.
What nearby places can I visit before or after my haircut at Great Clips Stone Mill Plaza?
Nearby you can visit Starbucks for coffee, Subway and Rosas Pizza and Grill for quick meals, and The Great Frame Up art gallery for local art. These places are close enough for a convenient stop around your salon visit.
What options are nearby for mobile or technological needs around Great Clips Stone Mill Plaza?
For mobile phone needs, you can visit Cricket Wireless Authorized Retailer nearby. For electronics, Majik Rent To Own is also close, perfect if you want to shop or rent gadgets around your haircut appointment.
Are there any nearby wellness or natural product stores near Great Clips in Lancaster?
Yes, Your CBD Store | SUNMED and Get Sunmed Lancaster are organic grocery and wellness stores nearby, ideal for customers interested in natural health products before or after their salon visit.