Business Details
About
Day SpaSpaNail SalonMassage SpaHair Removal ServiceWoodhouse Day Spa
LoLocated in a beautiful 4,500-square-foot Tudor home built in 1911 on Wyoming Avenue, Woodhouse Kingston invites you in for a Mood Care journey that will provide true renewal and transformation. Indulge in a Woodhouse signature service including facials, massages, body treatments, and more. Upon arrival, you’ll slip into a plush robe and reflexology sandals before enjoying some refreshing lemon-infused ice water or a wide variety of loose-leaf teas in our Quiet Room. Our Quiet Room is made available to you before, after or in-between services so that you can access peace and tranquility throughout your day with us. We're honored to have received numerous national and local awards + accolades for our world-class hospitality and restorative treatments, and we can't wait for you to experience the Woodhouse way.
Details
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.6
489 reviews
5 stars
408
4 stars
32
3 stars
13
2 stars5
1 star
31
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the professionalism and skill of the therapists, highlighting exceptional massages and facials that provided significant relief and relaxation.
Atmosphere
The spa's calming and clean environment received positive remarks, contributing to a relaxing experience for most visitors.
Customer Service
While many reviews noted friendly and attentive staff, there were several complaints about poor customer service, including issues with appointment management and responsiveness.
Mixed Experiences
Some customers reported negative experiences, particularly regarding appointment cancellations and dissatisfaction with specific services, indicating inconsistency in service delivery.
- NHNicole HerbstDec 26, 20255.0Deep tissue massage with Kirsten was fantastic! Highly recommend to anyone looking for a true deep tissue experience.
- TCTorrance CarnesDec 17, 20251.0This is not about services rendered because I will never know. I do not support establishments that practice discrimination in any form. If you do not agree with a person's choices then why hold them back from bettering thier life and making better ones. If you have struggled in life and think learning from this establishment will better that life you should strongly reconsider that choice.
- BKBrianna KingDec 12, 20255.0I have a bad muscle spasm behind my right shoulder blade and my Cbd massage with deep tissue and hot stones with Aleah gave me so much pain relief. I can’t thank you enough! I’m looking forward to my next session!
- MJMelissa JadusDec 2, 20255.0Dawn was wonderful, professional while making me feel comfortable and informed!! She’s amazing
- KLKay LDec 1, 20255.0I really enjoyed my facial with Lily today. She is very knowledgeable in her field. I left with helpful info I can use in my daily skincare routine.
Frequently Asked Questions About Woodhouse Spa - Kingston
Spa Reservations
To ensure your preferred appointment time, it is recommended you schedule your spa experience with as much advance notice as possible or at the conclusion of your last experience. Our professional staff allocates time especially for each guest, therefore, a credit card is requested to guarantee these reservations. All spa experiences are subject to availability. Menu service and prices are subject to change without notice. We reserve the right to refuse service to anyone. Credit cards are required to reserve all appointments, including those using gift cards. We accept Visa, Mastercard, Discover and American Express.
Spa Arrivals
To begin your spa journey in a relaxed state, we ask that you arrive 15 minutes prior to your scheduled appointment time. For a new guest, please allow 30 minutes to accommodate completion of your guest profile. Spa robes, slippers, private lockers and beverages are provided for your comfort. Delayed arrival will limit the time for your experience, reducing the effectiveness of your treatment and the expectations of your visit. In consideration of other spa guests, service time will not be extended for delayed arrivals, and the full price of your service will be charged. Please notify our staff if there are any special physical or medical needs or conditions they need to consider prior to your services (i.e. pregnancy, food or product sensitivities or aggressive medications). We recommend that valuable items be left at home. Woodhouse is not responsible for lost or stolen items.
Spa Cancellations or Rescheduling
As a courtesy, you will receive a confirmation of your reservation prior to your arrival. Should the need arise to cancel or reschedule reservations, a 24-hour advance notice is required. A 48-hour advance notice is required for any spa packages and multiple treatments lasting more than 2 hours. Insufficient notice to cancel or reschedule reservations are subject to charges up to full service value. All no show reservations will be assessed a charge at full value of services. Spa Parties are subject to terms of agreement for cancellations.
Spa Requirements
We accept guests of all ages, however, some services may require parental release before the services can be rendered. So that all guests may experience a pleasant and peaceful environment, we ask that only those receiving services accompany you to the spa.
Spa Payments, Gratuity, and Gift Cards
Payments are accepted in the form of Cash, most Major Credit Cards and Woodhouse Spa Gift Cards. Woodhouse gift card contains value which may be used to purchase products and services at face value. This card cannot be used to purchase other gift cards, series or specials. The card must be presented at time of purchase and the available balance will be applied to the transaction. Prices vary by spa and are subject to change without notice. Spa locations are individually owned franchises solely responsible for any and all gift card liabilities at their respective locations. Redemption of this card is subject to certain restrictions and expirations set by each spa location or state regulation. Should this card be redeemed at another location, the card will be redeemed at face value. This card is non-refundable and may not be redeemed for cash. Any unused balance will remain on the card. This card is not transferable and Woodhouse is not responsible for any lost, stolen, damaged or unauthorized use of the card. No express or implied warranties apply. Series of services are not refundable, but can be converted to spa credit. There will be a $50.00 fee each time a check is returned as well as any incurred charges for collection of payment owed. Gratuities are not included in the value of the services and are at the discretion of the guest.
Spa Products and Returns
In the event you are not satisfied with a skin or body care product, you will be given spa credit if the product is returned within 30 days of purchase. For other retail items, a refund will be issued as spa credit or back in the form of which payment was received within 30 days of purchase.
What types of spa services does Woodhouse Spa - Kingston offer?
Woodhouse Spa - Kingston offers facials, massage therapies, body treatments, and signature spa services like HydraFacial, MicroDermabrasion, and more.
What are the operating hours for Woodhouse Spa - Kingston?
The spa is open Monday to Thursday from 9:00 AM to 8:00 PM, and Friday to Sunday from 9:00 AM to 6:00 PM. It is closed on January 1, 2026.
How can I make a spa reservation at Woodhouse Spa - Kingston?
Reservations should be made in advance either online or by contacting the spa directly at +1 570-763-0063. A credit card is required to guarantee your appointment.
What should I expect upon arrival for my spa appointment?
Please arrive 15 minutes before your scheduled appointment to relax and complete any necessary forms. New guests may need 30 minutes to fill out their guest profile. Robes, slippers, private lockers, and beverages are provided for your comfort.
What is the cancellation policy for spa appointments?
A 24-hour advance notice is required for cancellations or rescheduling of spa appointments. For packages or treatments longer than 2 hours, 48-hour notice is required. Late cancellations or no-shows may be charged up to the full service value.
What payment methods are accepted at Woodhouse Spa - Kingston?
Payments can be made via cash, major credit cards including Visa, Mastercard, American Express, Discover, and Woodhouse Spa gift cards. Apple Pay is also accepted.
Are there any nearby spas or wellness centers around Woodhouse Spa - Kingston?
Yes, nearby spas include J. Madison Wellness Spa and J Madison Spa, which also offer massage, skincare, and wellness services. Visitors can consider these options for additional treatments in the area.
What nearby services could be useful to visitors of Woodhouse Spa - Kingston?
Nearby you will find services like Tal Phillips Insurance Agency for life insurance needs and various real estate agents such as Christopher Ebert and April & Pete Tarutis Team at Keller Williams, useful for local residents or visitors interested in property.
Is there convenient transportation or community centers near Woodhouse Spa - Kingston?
The Amalgamated Transit Union is nearby, indicating accessible transportation options. Additionally, the American Legion offers community gathering space and a bar, which might interest visitors joining local activities.
Does Woodhouse Spa - Kingston provide gift cards and retail products?
Yes, the spa sells gift cards redeemable for services and products including bath and body items, candles, robes, skincare, and aromatherapy diffusers. Gift card balances and return policies apply as specified.