Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Many customers praised specific stylists for their skills, attention to detail, and ability to listen to client preferences.
Customer Service
While some reviews highlighted excellent customer service, others reported poor experiences, including long wait times and unprofessional behavior from staff.
Appointment Issues
Several customers experienced issues with appointment scheduling, including last-minute cancellations and confusion over availability.
Mixed Experiences
Feedback varied widely, with some clients expressing satisfaction with their haircuts while others reported dissatisfaction and mistakes.
BB
Beth Biltonen
6 days ago
5.0
Karen is the best! Squeezed me in between appointments and still did a great job - thank you
S1
SarahGheen 1023
Feb 20, 2026
1.0
I was here just last week and had a horrible experience. I clicked the book any stylist option which was probably the first mistake. I just booked a wash and blowout. After getting water splashed all over my face, the stylist was not able to do a proper blowout, with another higher up stylist showing her how to do so. She said she was “finished” but the manager(?) wouldn’t let me leave like that with such a badly done job. So she then proceeded to curl my hair with a wand. They were horribly done and she even burnt my ear. A week later and I still have a burn mark on my ear. I was charged $31 dollars and I wish I wouldn’t have tipped because this was my worst experience at a hair salon ever. I will not be coming back.
HS
Hans Soneson
Feb 18, 2026
5.0
I was referred here by my sister and Karen did not disappoint. She was a pleasure to get a cut from. She knew exactly what she was doing and nailed it. I will be back!
RM
Reese Messimer
Feb 17, 2026
5.0
I tried to book an online appointment. For whatever reason it didn't work. Called and explained what happened and they fit me in. I believe it was the owner. I am extremely busy,and value time. The fact they got me in will keep me coming back. I also have a hard time sitting still. I want to say her name is Deborah. Very nice and polite. Chopped the bush off my head in no time. Thank you so much.
DP
Donald Peterson
Feb 3, 2026
5.0
My stylist was very thorough and considerate. I'm not well spoken when describing what I want in a style, and her instincts were perfect. I'll definitely be returning to this salon. Taylor's instincts were spot on and she actually LISTENED to my needs.