Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
While many customers praised specific stylists like Sasha, Brianna, and Shawna for their skills and customer service, there were numerous complaints about poor haircuts and lack of attention to detail from other stylists.
Customer Service
The salon received mixed reviews on customer service, with some customers highlighting friendly and accommodating staff, while others reported rude behavior and unprofessional treatment.
Appointment Issues
Several customers expressed frustration with appointment management, including cancellations, long wait times, and being turned away despite having appointments.
Hair Quality
There were numerous reports of dissatisfaction with hair results, including uneven cuts, color mishaps, and damage caused by improper techniques.
PB
Peggy Burns
Feb 18, 2026
5.0
Shawna is always friendly, Fast, Does an awesome job.
ED
Estrelita Davis
Feb 14, 2026
3.0
I didn’t know to choose an add on to the cut and blow out. Wouldn’t think a stylist would let you walk out with your hair only halfway done
AA
Anna Anil
Feb 14, 2026
1.0
If I can give zero to this location, I made a reservation for partial boliage when I arrived The stylist told me that she wanted to do the hair strand and it's going to take 15 minutes and constantly telling me that I don't have enough time for a partial balayage then I told her I made a reservation for partial balayage how come you don't have that time and the saloon was empty there was only one customer there after I sat over there more than half an hour she told me you have to make another appointment to come and do the single hair color or the partial balayage so all I can do is like a blow dry for you or anything else but that's not what I was there for my whole thing is that that if I'm making the reservation for partial balayage then why are you constantly telling me that you don't have enough time for it then if the customer is telling you that okay do a single hair color you're telling me I'm not comfortable doing that I got to do hair test which I understand but 15 minutes changed to an hour for hair strand test and then make me sit over there for 45 minutes and do nothing.
CG
Connie Geo
Feb 12, 2026
5.0
Brianna is super. She really listens to her customers and has a lot of respect for us, makes good suggestions and does a great job.
RT
Rachel Thomas
Jan 23, 2026
5.0
I got a cut and wash from Sasha. She was kind and friendly from start to finish. She listened to my wants and gave me a beautiful haircut while complimenting my curls. I will be back to visit her!
Hair Cuttery is located at 2600 Macdade Blvd Suite 553, Holmes, PA 19043.
What are the operating hours of Hair Cuttery?
Hair Cuttery is open Monday 8am-5pm; Tuesday to Friday 9am-6pm (extended to 9pm on Wednesday and Thursday); Saturday 9am-5pm; and Sunday 9am-6pm.
Can I schedule an appointment at Hair Cuttery online or via an app?
Yes, you can book your appointment online at www.haircuttery.com or through the Hair Cuttery app available for iOS and Android.
Does Hair Cuttery accept walk-in clients or require appointments?
Hair Cuttery welcomes both appointments and walk-ins, providing flexible options for your convenience.
What payment methods does Hair Cuttery accept?
Hair Cuttery accepts American Express, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is Hair Cuttery wheelchair accessible and child-friendly?
Yes, Hair Cuttery offers wheelchair accessible seating and restrooms, and welcomes children in a safe and inclusive environment.
What nearby shopping options are available around Hair Cuttery?
Nearby shopping includes stores like Ross Dress for Less, Marshalls, Snipes USA, Kmart, and Payless ShoeSource, making it convenient to combine your salon visit with shopping.
Are there dining options close to Hair Cuttery for before or after your appointment?
Yes, nearby restaurants include Ruby Tuesday, Sonic Drive-In, and Burger King for casual dining near your salon visit.
What banks and financial services are near Hair Cuttery?
Citizens and TD Bank are nearby, providing convenient banking and ATM services for customers visiting Hair Cuttery.
Are there other beauty and wellness services close to Hair Cuttery?
Yes, Ambiance Nails Spa located in Holmes Macdade Mall and CosmoProf beauty product supplier are nearby for your additional beauty and spa needs.
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