SEPHORA

Reviews

• NE

  Nina Elizabeth

  Feb 11, 2026
  1.0
  I walked into this Harrisburg PA Sephora and was pleasantly greeted by an employee named Bridget near the front of the store. I headed towards the fragrances and there were two more employees engaged in a conversation. One of the employees turns and looks me up and down (not nicely) and turns back to the other employee to continue their conversation. No greeting, no offer of assistance. I went to a display right next to them and spotted the perfume I had came for. I waited a bit to see if I’d get an offer for assistance but I didn’t so I walked back to the front of the store to find the employee who greeted me when I entered. I asked if she could help me and she did gladly. We both walked past the other two ladies who were still engaged in conversation (not job related) and Bridget got the item and checked me out. I’m not sure if it was my clothing, the fact that I didn’t have a full face of makeup, race or something else but all potential customers should be treated with respect. I filled out a survey and the stores manager reached out to me. He apologized for the behavior of these employees but after reading other reviews, this seems to be an ongoing problem. I let the manager know that I would still be writing my review to help other shoppers and his tone changed instantly. This type of behavior usually starts and is condoned from the top. Thank you Bridget for seeing me and helping me, my daughter loved the perfume.
• GM

  Gabriel Morales

  Dec 22, 2025
  5.0
  Spent to much
• EH

  Eugenia Russell Hargrove

  Dec 13, 2025
  5.0
  Holiday shopping is a great time to explore new products while getting the ones you need. The staff and makeup artists offer excellent suggestions when you are looking for specific items. I need a full lash, but not excessive fullness. A makeup artist helped me find a suitable product from a brand-new-to-me brand called Lilly Lashes. And self-adhesive for five wears.
• EE

  Eem

  Nov 26, 2025
  1.0
  Employees there are very disrespectful, entitled and very rude. BEWARE!
• LJ

  Lily Johnson

  Nov 8, 2025
  5.0
  I had a great experience when I went this past week. Miya was very helpful and kind, and assisted me in finding the best concealer and setting spray for my skin tone/type. She was very sweet with my little one, as well. Great visit overall!