SEPHORA

Reviews

• BA

  Banana Appleorange

  1 day ago
  1.0
  I have been shopping here for years. I never had a problem and about two weeks ago, I booked an appointment to get my makeup done and they canceled on me last minute with spam calls, spam voicemails, ignorance, an attitude, and overall just like immature. When I called back after they spammed me, the girl had a big attitude and wasn’t talking to me nicely. She was being rude. She was like oh you can go to King of Prussia at five like that won’t work for me. I booked at 10:45. Why would I book a 5 o’clock Instead? And I just thought it was very rude that they canceled last minute. I would be ok if they canceled like a week before like a couple days like five or six days before so I can go somewhere else and get my makeup done, but they canceled the morning of like literally like two hours before. This was for my 16th birthday photo shoot and it was special for me and now I’m going to have to have crappy makeup in it. Thanks for ruining my photo shoot I won’t be shopping here anymore and i recommend not to book here one of my friends also got cancelled on last minute so unless you want to be scrambling last minute to get your makeup done somewhere dont go here especially for services.
• EC

  Eddie Colon

  Nov 12, 2025
  5.0
  Elise was an amazing help choose cologne's! I showed her a cologne I got in Italy and the description and she chose "the one" on her first try! We then tried on a few more fragrances as alternatives but nothing could beat the first one! I also picked a nostalgic fragrance as well. Elise is great.
• PP

  Priya

  Nov 2, 2025
  5.0
  Probably the kindest staff ive seen at sephora. Ive been to multiple locations across the country. Will return here just for that hospitality. The world needs more kind people!
• NY

  Nashara Yarbray

  Oct 22, 2025
  5.0
  Amazing customer service. Came in right before closing. Didn’t have my shade in the store and it was ordered and shipped. Received it in less than 3 days. Came on on 10/18 right before closing.
• RF

  Ramesh D Foodie

  Sep 22, 2025
  4.0
  This Sephora located in a busy Main Street at Exton shopping center. The parking lot is shared and tough on busy evenings. I always like Sephora's customer service and friendliness. But this location lacks bit of friendliness. Otherwise, the store has what you expect from a typical Sephora. Overall great location and store is maintained clean and stocked well

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