JCPenney Salon

Reviews

• IS

  Ilana Stukal

  Jun 8, 2023
  1.0
  I came in for a simple haircut, nothing more. My hairdresser Maddie seemed pleasant so I didn’t think anything would go wrong. At the end of my haircut she mentioned that she had thinned out my hair a little in the back because it’s very thick but she didn’t want to thin it out too much without my permission. I didn’t want it thinned out in the first place and I never gave her permission to do so. When she first said this I didn’t quite register what she’d done because I would’ve never imagined this happening. I’ve never had this happen at any other salon. She may have said she only thinned my hair out a little but it’s sure enough for me to notice the difference the next day and I’m not happy.
• RR

  Rklino52111

  Feb 8, 2022
  5.0
  I went in for a highlight, and I must say, Jillian beautifully slayed my hair!! She blended the new and old highlights, got the color exactly right. She even matched the "weaving" my previous hair dresser did. She gave me EXACTLY what I asked for! I highly recommend this salon, and especially Jillian! Thank you!
• DJ

  Dave Joslin

  Aug 24, 2021
  5.0
  I'm very pleased with the ability to get a walk in appointment and I had the best cut I have ever had from anyone let alone someone who has never cut my hair before. Nancy fioretti was my stylist and I will be a return customer for sure!
• BH

  Briana Hetrick

  Apr 1, 2019
  1.0
  Jose did not listen to anything i wanted. I asked for a carmel ombré. My hair is originally brown and not my entire hair is blonde, not a dirty blonde but i bright blonde that is almost white in the sun. I sat there for four hours and got nothing close to what i asked for. I even stressed that i did not want it blonde and that i wanted an OMBRÉ. i spent $150 (they told me it would be $115) for a hair color i didn't ask for and not even an ombré. I now have to wait a month to get my hair fixed with a trusted hairdresser that LISTENS and knows what they are doing.
• MB

  Megan Boring

  May 3, 2017
  1.0
  I got my hair done here 2 months ago, and you know what, I'm still mad. Kathy did my highlights, the whole time she kept reminding me how much it was going to cost. $120, by the way. She also mentioned that if they needed toned, it was going to cost extra, which doesn't make sense to me because most people's highlights need toned, so why isn't it included?Long story short, I left JC Penney's 3 hours later with the worst hair color service I'd ever received. I woke up the next day and my hair was so brassy! I called the salon and spoke with the manager. They fit me in that day to try to tone them down a little. It helped a little but not really. The manager was very polite and told me if I still wasn't happy I could come back in and have Kathy (the original hairdresser) fix me up again. Um, no thanks... So, here I am two months later, still only able to part my hair certain ways to hide my highlights that look like they were done by a 12 year old did with a box kit. I am getting my hair died back all one color today, finally, and obviously not at JC Penney's