Business Details
About
Hair SalonBeauty Salon
Great Clips in Erie, PA provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 2533 W 12th St offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Erie, PA!
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.4
356 reviews
5 stars
247
4 stars
60
3 stars
15
2 stars
7
1 star
27
What are people saying?
AI-generated from recent customer reviews
Stylist Quality
Many customers praised the skill and friendliness of various stylists, particularly highlighting Cassie and Scar for their excellent haircuts and customer service.
Inconsistent Results
Several reviews noted dissatisfaction with haircuts, mentioning uneven cuts and poor execution, leading to mixed experiences among customers.
Service Speed
Customers appreciated the quick service and minimal wait times, especially with the online check-in feature.
Child-Friendly
The business received positive feedback for its ability to handle children's haircuts, with stylists being patient and engaging.
Pricing
While many found the prices reasonable, some customers felt that the quality did not match the cost, particularly after unsatisfactory haircuts.
- RBRandy BarnesNov 10, 20255.0Alycia always cuts my hair the same way each appointment. Great cut. See ya soon.
- TBTimothy BellSep 11, 20255.0Stylist did an outstanding job and very friendly.
- DBDiane BallSep 11, 20255.0Amazing service, fresh new look. Thank you!
- BHBette HerringSep 9, 20255.0Great haircuts for a great price
- DSDavid SmoleyAug 25, 20251.0One of the worst haircuts I have ever received. I should have none as the other 5 chairs were empty and only one other person, the so called barber, was present. Horrible uneven cut.
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and services does Great Clips West 12th Street Plaza offer?
Great Clips offers haircuts for men, women, kids, and seniors, along with beard trims, bang trims, shampooing, blow drying, hair styling, and in select salons, perms.
Can I schedule an appointment at Great Clips or do I need to walk in?
Great Clips is a walk-in salon and does not require appointments. However, you can use Online Check-In to add yourself to the waitlist and save time.
How does the Online Check-In feature work and how can it save me time?
Online Check-In lets you add yourself to the salon's waitlist, view estimated wait times, and receive ReadyNext text alerts when your wait time is about 15 minutes so you can arrive just in time for your haircut.
What payment options are accepted at Great Clips West 12th Street Plaza?
Great Clips accepts Mastercard and Visa for payment.
Are Great Clips salons open on weekends and evenings?
Yes, Great Clips West 12th Street Plaza is open evenings and weekends to accommodate your schedule.
Where is Great Clips West 12th Street Plaza located?
It is located at 2533 W 12th St, Erie, PA 16505 in the West 12th Street Plaza.
Are there any places near Great Clips for dining or coffee if I want to grab a bite before or after my visit?
Yes, nearby dining options include Dunkin', Chick-fil-A, Eat 'n Park, Tim Hortons, and Tater Tater Erie, all convenient for a quick meal or coffee.
What nearby places can help customers find or reach Great Clips conveniently?
Yorktown Commons shopping center nearby also includes services like health and medical labs. Additionally, there are UPS Access Point locations close by to handle package deliveries or shipments while you get your haircut.
Are there artistic or entertainment venues near Great Clips where I could visit while waiting if needed?
Yes, nearby cultural spots include Lake Erie Ballet Company, Sovereign Ballet, and Corella Productions Children's Theatre Academy where you can enjoy performances or classes.
Does Great Clips West 12th Street Plaza use Clip Notes and what is it?
Yes, Clip Notes is a feature that saves details of your previous haircuts to ensure a consistent and personalized haircut experience every time at any Great Clips salon.