Customer experiences with staff vary widely; while some praised the service and attention to detail, others reported rude behavior and lack of communication.
Nail Services
Mixed reviews on nail services; some customers loved their nails and designs, while others experienced issues with shape, quality, and durability.
Cleanliness
The salon is generally noted for its cleanliness and inviting atmosphere, although some customers mentioned strong chemical smells.
Massage Experience
Many customers praised the massages, particularly from specific therapists like Kelly and Susan, highlighting their effectiveness and professionalism.
Pricing Issues
Several customers expressed concerns about pricing discrepancies and feeling overcharged for services, leading to dissatisfaction.
AL
Amber Lando
Nov 9, 2025
5.0
I had the best experience yesterday everyone was so wonderful and kind. I got my nails fixed by Ace! She did such an amazing job. I wanted a Wicked theme nail and she delivered with this cat eye look. I cannot wait to go back and get my nails done again!
JV
Jordan Vargo
Sep 19, 2025
4.0
I will say, I like to read reviews before I go to a nail salon and I was hesitant to go due to some of the negative reviews. I went here because I had a gift card from my birthday. I had Nancy and despite some negative reviews I read, I had a pleasant experience! There was a new employee shadowing her and I was chatting mainly with them during my pedicure. Otherwise, I just spent time reading while I was there. I got $50 pedicure package and got gel for an additional $10. I have some pretty tiny toenails. Nancy commented that they were cut unevenly and too short. I’ve noticed now that some polish might be on my cuticle so I’m interested to see if this holds up long term!
HH
Heather Heslin
Jul 13, 2025
5.0
Focusing on ridding the body of toxins and impurities the ice dancer pedicure is pure magic. Nancy’s reflex massage is 45 minutes of pure bliss. Your pedicure is just icing on the cake with this massage. Nancy is the best!
KW
Kristen Woods
Jun 27, 2025
5.0
The new nail tech Alyssa does amazing designs and she takes her time and listens to you if something doesn’t look right to you. These are the two designs done by her and she is outstanding! Nails are not too thick and they grow out perfect. Highly recommend her and Nancy!
WK
Wyatt K
Jun 13, 2025
1.0
Based off the reviews, I’m assuming the woman who just did my pedicure was Nancy, she was miserable the second she saw me when me and my friend walked in for our appt. Made comments about my toe nails and other products, whatever. My issue was the general air of misery surrounding her, the pretty obvious negative speaking while gesturing at my feet, and the coworker who opted to stand behind her and stare at her working on my feet. This was my third time here, always a decent pedicure. Never had this woman before and now that I have I will not be returning, the otherwise average pedicure is definitely not worth the price or feeling inconvenienced asking a woman to….do her job.