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Come in and share the beauty at Sephora at Kohl's BENSALEM.
Sephora is the beauty destination where all are welcome and what makes you unique is celebrated. Shop up to 125 brands for makeup, skincare, hair, and fragrance—including bestsellers like Rare Beauty by Selena Gomez, Sol De Janeiro, Charlotte Tilbury, and more.
Our trusted Beauty Advisors are here to help you find products that perfectly fit your budget, lifestyle, and beauty needs. Clients can experience Sephora anywhere by visiting Sephora at Kohl’s or Kohl's online.
I went to return some purchased items with a receipt, and my experience was very disappointing. When I approached the employee, there was no greeting at all. I noticed that another customer behind me, who was white, was greeted normally, which made me feel uncomfortable and unwelcome.
When I said I needed to make a return, the employee responded rudely, asking, “All of them? What is the reason?” I explained my reason and even offered to point out which items were opened versus unopened, but she dismissed me and said they all needed to go into “damaged.” I asked if that meant I couldn’t return them, and she replied, “No, I’m just doing my job,” in a dismissive tone.
She then proceeded to open all of the items and mark them as damaged, even the ones that were clearly unopened. During this process, I felt judged, discriminated against, and frankly that the treatment came across as a little racist. Another employee came over and asked again why I was returning the items, and after I explained my reason, she also shook her head, which made the situation even more uncomfortable. The first employee then said, “Oh, I’m checking all of it,” in a way that made it seem like I had done something wrong.
Overall, the interaction made me feel uncomfortable, disrespected, and unfairly treated.
RP
Roman Parkhomenko
Dec 28, 2025
5.0
It's not that big how i expect, still Sephora
SJ
Shermar Johnson
Feb 19, 2025
5.0
Great customer service. I would definitely recommend
NH
nicole hanhan
Jan 1, 2024
1.0
The absolute worst Sephora I have ever been to by a mile. We have stopped into this place multiple times in the past couple of months and it is unlike any other Sephora in that it is filthy, the staff is disinterested and the inventory is poorly run. Staff stands around while makeup is in disarray, and half ripped open. The woman who appears to be a manager has a rude attitude when asked for something so much so my daughter was afraid to approach her. Willow Grove is worth the drive for us with a superior quality atmosphere, cleans and organized floor and caring staff. Not patronizing this place again.
Frequently Asked Questions About SEPHORA at Kohl's
What are the SEPHORA at Kohl's operating hours throughout the week?
SEPHORA at Kohl's in Bensalem is open Monday to Thursday and Saturday from 9 AM to 10 PM, Friday from 9 AM to 11 PM, and Sunday from 9 AM to 9 PM.
Where is SEPHORA at Kohl's located in Bensalem?
SEPHORA at Kohl's is located at 2325 STREET RD, Bensalem, PA 19020, United States.
What types of products can I find at SEPHORA at Kohl's?
You can find makeup, skincare, hair care products, tools & brushes, fragrance, and bath & body items at SEPHORA at Kohl's.
Does SEPHORA at Kohl's offer services in multiple languages?
Yes, SEPHORA at Kohl's provides services in English, Spanish, French, Chinese, Japanese, and Korean.
Which popular beauty brands are available at SEPHORA at Kohl's?
Popular brands include Fenty Beauty by Rihanna, Drunk Elephant, Anastasia Beverly Hills, NARS, Estée Lauder, Charlotte Tilbury, Dior, Tom Ford, and many more.
Does SEPHORA at Kohl's welcome the LGBTQ+ community and accept debit card payments?
Yes, SEPHORA at Kohl's welcomes LGBTQ+ customers and accepts debit card payments.
Is in-store shopping and in-store pickup available at SEPHORA at Kohl's?
Yes, both in-store shopping and in-store pickup are available at SEPHORA at Kohl's, and appointments are not required.
What nearby stores can I visit along with SEPHORA at Kohl's in Bensalem?
You can visit Kohl's, Ross Dress for Less, and Sally Beauty nearby for clothing and beauty-related shopping experiences.
Are there any nearby beauty and spa places close to SEPHORA at Kohl's?
Yes, nearby beauty and spa places include Venus Skincare & Aesthetics, Melt Wax Studio, MY SALON Suite, LotusHouse Aesthetics, and Hair Studio 11.
What restaurants or dining options are available near SEPHORA at Kohl's?
Nearby dining options include El Changarro, All Star Pizza, Friendly's, and Bucks Meadows for various cuisines such as Mexican, Italian, and American.
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