Great Clips

4.3
414 reviews

About

Hair SalonBeauty Salon
Great Clips in Salem, OR provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 3730 Market St offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist. With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Salem, OR!

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Wheelchair accessible entranceAvailable

Location

Great Clips
3730 Market St, Salem, OR
97301, United States

Hours

Reviews

4.3
414 reviews
5 stars
272
4 stars
72
3 stars
19
2 stars
8
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional service, particularly highlighting stylists like John and MK for their exceptional care and attention.

Haircut Quality

Feedback on haircut quality was mixed; while some customers received excellent cuts, others reported significant dissatisfaction with their haircuts, including uneven lengths and not following requests.

Child-Friendly

Several reviews noted positive experiences for children's haircuts, especially with stylists who were patient and engaging, although there were also complaints about poor service for kids.

Staff Consistency

Customers expressed frustration with inconsistent service, mentioning that while some stylists were skilled, others lacked the necessary expertise or customer service skills.

Cleanliness and Environment

The salon was generally described as clean and welcoming, contributing to a positive overall atmosphere for customers.
  • GA
    Gustavo Alvarado
    Nov 13, 2025
    5.0
    I had a great experience today at Great Clips, and I want to give a shout-out to Lainey Laws for an absolutely fantastic haircut. I asked for a fade and she delivered exactly what I wanted — crisp, clean lines, perfect blending, no fuss. There was no wait time (which is rare!) and the customer service was top notch from start to finish. Lainey listened carefully, asked the right questions, and executed with precision. I’m thrilled with how my haircut turned out and will definitely be going back. Highly recommend Lainey and this location to anyone looking for a reliable, high-quality cut.
  • MM
    Miguel Mendoza
    Nov 13, 2025
    5.0
    I had an amazing experience at the Market Street Great Clips thanks to Lainey! She gave me one of the best haircuts I’ve had in a long time. Lainey really took the time to listen to what I wanted, offered helpful suggestions, and made sure every detail was perfect. She’s friendly, professional, and clearly takes pride in her work. The whole visit was quick, comfortable, and left me feeling great about my new look. If you’re looking for a stylist who genuinely cares and has serious skill, definitely ask for Lainey! I’ll be coming back for sure.
  • CN
    Cedric Nash
    Nov 12, 2025
    5.0
    Excellent service.I really enjoy coming here.Because they make you feel like one member of the family.\nYou feel great on you come on when you leave
  • NG
    Nancy Torres Garcia
    Oct 23, 2025
    1.0
    Customer service was great, both stylist that attended my children were friendly, and talked to them while on their chair, the cut however were not the best, the boys cut were left with longer hair in different places, the line up all around was not what i asked for, i didn't want to over step but i did let her know to do it squared she went ahead and rounded it, my girls cut was a little better but her stylist did not quite do what I asked, I've been going to great clips for a while and this location is just a lot closer to home, thought id give it a try, I understand they dont like to be told 'how to do their job' but they do ask us how we want the cut to be and its dissapointing when they do something completely different.
  • TT
    Tammy
    Sep 10, 2025
    4.0
    They did a good job on son missed a few spots but other than that was ok

Frequently Asked Questions About Great Clips

What haircare services does Great Clips provide?

Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.

What is Online Check-In?

Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.