Lush Cosmetics Portland

4.7
571 reviews

About

Cosmetics StorePerfume StoreGift ShopGift Basket StoreBeauty Supply StoreLUSH
Lush Cosmetics makes fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. We're proud to say that over 35% of our products are naked (packaging-free) and most of our packaging is made from recycled and recyclable materials. From the iconic bath bomb to body butters, vegan haircare, fresh face masks, and more—Lush is your one stop shop for ethical, fun, and fabulous products. Our manufacturing facilities are located on the unceded territories of the Musqueam, Squamish, and Tsleil-Waututh, as well as the lands of the Mississaugas of the Credit First Nation, Anishnabeg, Chippewa, Haudenosaunee, and Wendat. As guests on this land, we act to repair past harm in allyship with Indigenous People everywhere.

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lush Cosmetics Portland
708 NW 23rd Ave, Portland, OR
97210, United States

Hours

Reviews

4.7
571 reviews
5 stars
479
4 stars
55
3 stars
15
2 stars
6
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, helpful, and knowledgeable, creating a welcoming atmosphere for customers.

Product Quality

Customers appreciate the high quality and variety of products available, often noting that they are worth the price.

Store Environment

The store is described as clean, well-organized, and inviting, contributing to a pleasant shopping experience.

Mixed Experiences

While many reviews highlight positive interactions, there are some reports of poor customer service and negative experiences, particularly regarding the handling of returns and product samples.
  • ST
    Sophie T
    Dec 23, 2025
    5.0
    This shop is incredible!! The staff are all so kind and helpful, and their selection is both delightful and impressive. You'll feel luxurious if you stop in here.
  • LH
    lori howell
    Dec 21, 2025
    5.0
    We love this store and the whole team. They are smart and total pros plus they are kind to our furry friends. 🐶 thank you for making shopping easy
  • MN
    Meagan Nichole
    Dec 15, 2025
    4.0
    Super nice staff, the only thing I don’t like about this store is that almost EVERYTHING is touched by people coming into the store which is pretty gross if you think about it. They do have testers but for their bars and such people just touch everything. Very pricey but good quality.
  • AY
    Anna Yeow
    Dec 14, 2025
    5.0
    I came in the other day to look for some Christmas gifts and was blown away by the amazing customer service!! I was helped by Maribella, who was both so knowledgeable about the products, and so sweet and friendly. Such an amazing experience and I will definitely be coming back here soon!!
  • DC
    Devon Craig
    Dec 10, 2025
    5.0
    This store is full of the sweetest people and the best products! My wife and I were shopping over the weekend and always stop by when we’re in the area to pick up bath bombs. We were helped by Paige who was absolutely phenomenal! She gave me a sample of this deep conditioner that I liked so much, I went back in to buy. Tonight I had another amazing experience with Orion and Haley who were just absolutely lovely. It had been a long work day, and their kindness was so appreciated. All this to say, we are customers for life! There are several Lush stores in the area and this location is our new go-to!

Frequently Asked Questions About Lush Cosmetics Portland

What are the operating hours of Lush Cosmetics Portland?

Lush Cosmetics Portland is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 7:00 PM.

What types of products does Lush Cosmetics Portland offer?

They offer fresh, handmade, cruelty-free, and vegetarian products including bath bombs, bubble bars, hair treatments and masks, shower gels, toothy tabs, body scrubs, face cleansers and moisturizers, and body lotions.