Lush Cosmetics Portland

4.7
559 reviews

About

Cosmetics StorePerfume StoreGift ShopGift Basket StoreBeauty Supply Store
Lush Cosmetics makes fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. We're proud to say that over 35% of our products are naked (packaging-free) and most of our packaging is made from recycled and recyclable materials. From the iconic bath bomb to body butters, vegan haircare, fresh face masks, and more—Lush is your one stop shop for ethical, fun, and fabulous products. Our manufacturing facilities are located on the unceded territories of the Musqueam, Squamish, and Tsleil-Waututh, as well as the lands of the Mississaugas of the Credit First Nation, Anishnabeg, Chippewa, Haudenosaunee, and Wendat. As guests on this land, we act to repair past harm in allyship with Indigenous People everywhere.

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lush Cosmetics Portland
708 NW 23rd Ave, Portland, OR
97210, United States

Hours

Reviews

4.7
559 reviews
5 stars
467
4 stars
54
3 stars
15
2 stars
6
1 star
17

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Customers consistently praised the staff for being friendly, helpful, and knowledgeable, creating a welcoming atmosphere.

Customer Experience

Many reviews highlighted positive shopping experiences, with staff providing personalized assistance without being pushy.

Product Knowledge

Staff demonstrated strong product knowledge, offering tailored recommendations and engaging customers effectively.

Service Issues

Some customers reported negative experiences with customer service, including rudeness and lack of support during product returns.

Store Atmosphere

The store was frequently described as clean, inviting, and well-organized, contributing to an enjoyable shopping experience.
  • JP
    Joseph Podbielan
    Nov 7, 2025
    5.0
    This place is awesome. My girlfriend is into skin care and I’m not very experienced in that realm. However, Maribella was so so very amazing and knowledgeable. She was so sweet and a great addition to the Lush team. We will absolutely be coming back for more!❤️
  • HK
    Heather K
    Nov 7, 2025
    5.0
    Marbella (sorry if I spelled that wrong) was an absolute gem to work with.
  • AA
    Amanda
    Oct 13, 2025
    5.0
    I am newish to the area and have visited this location a few times and always enjoy the experience. Long time Lushie and ex employee that HATES the old school "touch everyone" policy, which kept me from in-person shopping at Lush for years. I'm not sure if things changed due to covid protocols or if this store just "gets it" but I always feel welcomed yet feel pressure-free to shop at my own pace and ask questions when needed, which makes me want to stay longer and buy more!
  • AS
    Ariel Segura
    Sep 28, 2025
    5.0
    Staff was so friendly (and is every time!). This last visit, Orion in particular was incredibly helpful, honest, kind. Absolutely recommend this location!
  • JZ
    Jasper Zhou
    Sep 20, 2025
    5.0
    All the staff were so friendly and kind. We went into this location, and enjoyed every moment here. We can tell these staff love their job and have fun here. Pretty much same products across different stores, but again, these staff were some of nicest ones out there.

Frequently Asked Questions About Lush Cosmetics Portland

What are the operating hours of Lush Cosmetics Portland?

Lush Cosmetics Portland is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 7:00 PM.

What types of products does Lush Cosmetics Portland offer?

They offer fresh, handmade, cruelty-free, and vegetarian products including bath bombs, bubble bars, hair treatments and masks, shower gels, toothy tabs, body scrubs, face cleansers and moisturizers, and body lotions.