Great Clips in Portland, OR provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 1307 NE 102nd Ave offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Portland, OR!
Mixed reviews on stylist skills; some customers received excellent haircuts while others reported severe dissatisfaction and mistakes.
Customer Service
Customer service experiences vary widely; some praised the friendly staff, while others reported rudeness and unprofessional behavior.
Online Check-in
Many customers appreciated the convenience of online check-in, although some experienced issues with wait times and service.
Health and Safety Concerns
Several reviews raised serious concerns about health and safety practices, including sanitation and proper care during haircuts.
Overall Satisfaction
Overall satisfaction is inconsistent; while some customers are loyal and happy with their experiences, others express strong dissatisfaction and a lack of trust.
HH
Hank Hirsh
4 days ago
5.0
I am a regular customer at the Gateway store. Richard always takes good care of me and I appreciate what he does. I used to stress about haircuts but I feel relaxed because I trust Richard to do a good job.
CH
Clinton Hoisington
Nov 14, 2025
5.0
Had a great cut.
MC
Mona Cheung
Nov 11, 2025
5.0
On time. No crowd
MM
Mark Mattox
Nov 8, 2025
5.0
Kelly did a great job with my hair. I went in needing a sheep sheering. I was rocking the Covid unkempt look. After she worked her magic I feel dapper.
AA
AM
Oct 28, 2025
1.0
Absolutely terrible! They left me with a LEDGE on the back of my head that took two additional trips to other salons to get worked out. When I asked for a refund, they refused to refund the tip! It's better to just cut it yourself if you need to.
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What haircare services does Great Clips Gateway offer?
Great Clips Gateway provides haircuts for men, women, kids, and seniors, as well as beard trims, bang trims, shampoo, blow dry, hair styling including updos, and for select locations, perms.
Can I make an appointment at Great Clips Gateway?
Great Clips is a walk-in salon, so appointments are not required. However, you can use the Online Check-In feature to add your name to the waitlist and save time.
How does Online Check-In work at Great Clips Gateway?
Online Check-In allows you to see estimated wait times and add yourself to the waitlist before you arrive. You can also sign up for ReadyNext text alerts to get notified when your wait time reaches 15 minutes.
What are the operating hours of Great Clips Gateway?
The salon is open Monday through Friday from 9:00 AM to 7:00 PM, Saturdays from 9:00 AM to 6:00 PM, and Sundays from 10:00 AM to 18:00 PM. They are closed on Thanksgiving and Christmas Day.
Does Great Clips Gateway offer hair coloring or perms?
Great Clips does not provide hair coloring services. Perms are available but only at select salons; please call to confirm availability at the Gateway location.
Can I request a specific stylist when I check in online?
No, the Online Check-In does not allow stylist requests to protect stylist safety and privacy. However, you can request a stylist in person when you arrive, but it may increase your wait time.
What forms of payment does Great Clips Gateway accept?
Great Clips Gateway accepts Mastercard and Visa credit cards for payment.
What nearby places can I visit before or after my haircut at Great Clips Gateway?
Nearby you can visit several places such as Ichi 15 Teriyaki for quick Japanese food, Wingstop for chicken dishes, Starbucks for coffee, or Gateway Nails and Palm Beach Tan for beauty and spa services.
Are there nearby services that can complement my visit to Great Clips Gateway?
Yes, near the salon you can find Apex Dental for dental care, ProActive Physical Therapy Specialists for health services, and The UPS Store 7553 for shipping or printing needs.
How can nearby transit or shopping centers help me when visiting Great Clips Gateway?
You can combine your visit with shopping or errands since the salon is close to Gateway Shopping Center with stores like GameStop, and services such as Northwest Community Credit Union and Edward Jones.