Customer Service
While many customers praised the friendly and welcoming staff, there were notable complaints about rude behavior from some stylists, particularly Youssef.
Stylist Skill
Several customers highlighted the skill and expertise of stylists like Youssef, Edgar, and Silviana, with many expressing satisfaction with their haircuts and color.
Inconsistency
There were mixed reviews regarding the quality of service, with some customers experiencing excellent results while others reported poor haircuts and unprofessional behavior.
Atmosphere
The salon was frequently described as clean and welcoming, contributing to a positive overall experience for many clients.
Appointment Management
Some customers expressed frustration with long wait times and issues with appointment scheduling, indicating a need for better management.