Brand Certified
Great Clips
4.0(402 reviews)
Certified by Great Clips • Feb 22, 2026
Business Details
3920 Brock St N, Whitby, ON
L1R 3E1, Canada
Certified by Great Clips • Feb 22, 2026
(905) 493-9111
Certified by Great Clips • Feb 22, 2026
https://salons.greatclips.com/ca/on/whitby/3920-brock-st-n
Certified by Great Clips • Feb 22, 2026
About
Certified by Great Clips • Feb 22, 2026
Hair SalonBeauty SalonGreat Clips
Great Clips in Whitby, ON provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 3920 Brock St N offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Whitby, ON!
Details
- Requires appointmentNot available
- Credit cardAvailable
- RestroomAvailable
- Kid friendlyAvailable
Location
Certified by Great Clips • Feb 22, 2026
Hours
Certified by Great Clips • Feb 22, 2026
Reviews
4.0
402 reviews
5 stars
223
4 stars
84
3 stars
20
2 stars
16
1 star
59
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality varied significantly; while many praised specific stylists like Idrees and Angela for their skills and friendliness, others reported rude behavior and rushed haircuts from different staff.
Cleanliness
The salon was generally noted for being clean and well-maintained, contributing positively to the overall customer experience.
Customer Experience
Several customers highlighted the welcoming atmosphere and friendly staff, particularly praising the ability of stylists to engage with children and make them comfortable during haircuts.
Management Issues
There were complaints regarding management practices, including poor communication about closing times and wait times, leading to customer frustration.
Inconsistent Results
While many customers left satisfied with their haircuts, there were notable instances of dissatisfaction due to uneven cuts and lack of attention to detail.
- EGEthan Gill3 days ago5.0I have been going to Great clips for a few years now because it is very close to my house, 10/10 would recommend. Reese is fantastic, gives me a great fade every time, and super professional and friendly.
- AAAndreaJan 25, 20261.0I wanted to share some feedback about my recent experience. Due to the snowstorm, I called ahead to confirm whether I could come in and was told to arrive in 30 minutes. Based on that information, I made the trip despite the unsafe driving conditions, trusting that someone would be there and available to take me. I arrived early and waited, understanding that I was ahead of the suggested time. After waiting an additional 15 minutes, I got out of my car and found a note stating that the store was closed. I completely understand the decision to close due to weather conditions, and I don’t fault the staff for prioritizing safety. However, I was confused and disappointed that I was told to come in knowing the store would be closing. I drove in difficult and potentially unsafe conditions specifically because I was told someone would be available.
- DODominique OhrabloDec 28, 20251.0Showed up 4.40 unable to take for a cut when they close at 5 will never be back place was empty. If you are accepting clients turn off the open sign.
- JLJay LNov 12, 20251.0Disappointed with my recent visit to Great Clips. The male barber was rude and dismissive, made no effort to converse despite me trying to engage, and rushed through my haircut, completing it in less than 15 minutes. The result was uneven and sloppy. Clean shop, but poor service and lack of attention to detail make it hard to recommend. Hard pass and I'll stick to my barber!
- FFfarezhassanOct 21, 20255.0Everyone's awesome here in general but I had Idrees cut my hair earlier and this guy has deft hands and knows what he's doing. Great experience!
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and services does Great Clips Valleywood Centre offer?
Great Clips offers affordable haircuts for men, women, kids, and seniors, as well as beard trims, bang trims, shampooing, blow drying, styling, and in select salons, perms.
Do I need to schedule an appointment at Great Clips Whitby?
No appointment is necessary; Great Clips accepts walk-ins, but you can also use Online Check-In to save your spot and reduce wait time.
How does the Online Check-In feature work at Great Clips?
Online Check-In lets you add your name to the waitlist remotely, see estimated wait times, and sign up for text alerts when your wait time is about 15 minutes, helping you spend less time in the salon.
Are Great Clips stylists able to give specialty haircuts?
Yes, Great Clips stylists are trained to create a variety of styles including fades, tapers, high fades, low tapers, and classic crew cuts, tailored to your preferences.
What are the Great Clips Valleywood Centre's hours of operation?
The salon is open Monday to Friday from 9 AM to 8 PM, Saturday from 8 AM to 5 PM, and Sunday from 9 AM to 5 PM. Hours may vary on holidays.
Does Great Clips Whitby offer hair coloring services?
No, Great Clips salons do not provide hair coloring services.
Which nearby places can I visit before or after my haircut at Great Clips?
Nearby you can visit M&M Food Market for groceries, Starbucks Canada for coffee, or The Beer Store if you’re looking for beverages, offering convenient options for shopping or dining around your salon visit.
Are there nearby banks or financial services close to Great Clips in Valleywood Centre?
Yes, BMO Financial Group, BMO Bank of Montreal, and Scotiabank are nearby, making it easy to handle banking errands during your visit to Great Clips.
What other shops or services are located near Great Clips that customers might find useful?
Close to Great Clips, you can find Dollarama for discount shopping, Sally Beauty for hair products, Fido and Rogers for mobile phone needs, and Kemp Travel for travel arrangements.
How can Online Check-In help coordinate my visit to nearby places around Great Clips?
Using Online Check-In, you can add yourself to the waitlist and receive text alerts, allowing you to easily plan visits to nearby places like M&M Food Market or Starbucks while waiting for your haircut appointment.
Brand Certified Facts from Great Clips
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Certified February 22, 2026Yext Knowledge Graph
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