Great Clips in Whitby, ON provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 3920 Brock St N offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Whitby, ON!
Idrees received numerous accolades for his exceptional haircutting skills and customer service, with many customers recommending him by name.
Customer Service
While many reviews praised the friendly and welcoming atmosphere, there were notable complaints about rude staff and poor customer service experiences.
Cleanliness and Environment
The salon was frequently described as clean, organized, and comfortable, contributing to a positive overall experience for customers.
Inconsistent Experiences
Several customers reported inconsistent haircut quality, with some expressing dissatisfaction with their results and the skills of certain stylists.
Booking and Wait Times
The online check-in system was generally appreciated, although some customers experienced issues with wait times not being accurately reflected.
JL
Jay L
Nov 12, 2025
1.0
Disappointed with my recent visit to Great Clips. The male barber was rude and dismissive, made no effort to converse despite me trying to engage, and rushed through my haircut, completing it in less than 15 minutes. The result was uneven and sloppy. Clean shop, but poor service and lack of attention to detail make it hard to recommend. Hard pass and I'll stick to my barber!
FF
farezhassan
Oct 21, 2025
5.0
Everyone's awesome here in general but I had Idrees cut my hair earlier and this guy has deft hands and knows what he's doing. Great experience!
AB
Ananta Krishna Bommakanti
Oct 14, 2025
5.0
Good and prompt service.
MB
Mary Therese Bonyun
Sep 17, 2025
5.0
Idress is fantastic! He gives my son the best haircuts every time. His customer service and welcoming energy are truly unmatched
SF
Spencer Fairbairn
Sep 17, 2025
5.0
Idrees gave me a great haircut and lineup for my beard. Recommend requesting him
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and services does Great Clips Valleywood Centre offer?
Great Clips offers affordable haircuts for men, women, kids, and seniors, as well as beard trims, bang trims, shampooing, blow drying, styling, and in select salons, perms.
Do I need to schedule an appointment at Great Clips Whitby?
No appointment is necessary; Great Clips accepts walk-ins, but you can also use Online Check-In to save your spot and reduce wait time.
How does the Online Check-In feature work at Great Clips?
Online Check-In lets you add your name to the waitlist remotely, see estimated wait times, and sign up for text alerts when your wait time is about 15 minutes, helping you spend less time in the salon.
Are Great Clips stylists able to give specialty haircuts?
Yes, Great Clips stylists are trained to create a variety of styles including fades, tapers, high fades, low tapers, and classic crew cuts, tailored to your preferences.
What are the Great Clips Valleywood Centre's hours of operation?
The salon is open Monday to Friday from 9 AM to 8 PM, Saturday from 8 AM to 5 PM, and Sunday from 9 AM to 5 PM. Hours may vary on holidays.
Does Great Clips Whitby offer hair coloring services?
No, Great Clips salons do not provide hair coloring services.
Which nearby places can I visit before or after my haircut at Great Clips?
Nearby you can visit M&M Food Market for groceries, Starbucks Canada for coffee, or The Beer Store if you’re looking for beverages, offering convenient options for shopping or dining around your salon visit.
Are there nearby banks or financial services close to Great Clips in Valleywood Centre?
Yes, BMO Financial Group, BMO Bank of Montreal, and Scotiabank are nearby, making it easy to handle banking errands during your visit to Great Clips.
What other shops or services are located near Great Clips that customers might find useful?
Close to Great Clips, you can find Dollarama for discount shopping, Sally Beauty for hair products, Fido and Rogers for mobile phone needs, and Kemp Travel for travel arrangements.
How can Online Check-In help coordinate my visit to nearby places around Great Clips?
Using Online Check-In, you can add yourself to the waitlist and receive text alerts, allowing you to easily plan visits to nearby places like M&M Food Market or Starbucks while waiting for your haircut appointment.