Business Details
About
Hair SalonBeauty Salon
Great Clips in Whitby, ON provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 5969 Baldwin St S offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Whitby, ON!
Details
- Requires appointmentNot available
Location
Hours
Reviews
3.8
355 reviews
5 stars
203
4 stars
46
3 stars
25
2 stars
6
1 star
75
What are people saying?
AI-generated from recent customer reviews
Stylist Performance
Miguel received overwhelmingly positive feedback for his exceptional haircutting skills, attention to detail, and friendly demeanor, making him a favorite among customers.
Customer Service Issues
Several reviews highlighted poor customer service experiences, including rude staff interactions and unprofessional behavior, particularly from certain stylists.
Inconsistent Experiences
While many customers praised their haircuts, others reported dissatisfaction with the quality of service and haircuts received, indicating a lack of consistency among different stylists.
Atmosphere and Cleanliness
The salon was generally described as welcoming and clean, contributing positively to the overall customer experience.
Booking and Wait Times
Some customers expressed frustration with the online check-in process and wait times, particularly when arriving close to closing hours.
- MOMonica Osier2 days ago5.0Best haircut I've had in a long time. Very happy with the cut.
- MSMamoon Syed3 days ago2.0Unsatisfactory hair cut looks like training Center
- RMRohan MittraNov 12, 20255.0Just got a hair cut at this location. Quite possibly my best haircut experiences ever. Miguel was absolutely delightful throughout the haircut and did an excellent job with my hair. Thank you, will definitely come back again.
- VSVyomkesh ShindeOct 16, 20255.0Miguel is absolutely amazing! His attention to detail, skill, and sense of style are top-notch. He really listens to what you want and always delivers even better results than expected. My haircut looks clean, fresh, and perfectly suits my look every time. On top of that, he’s friendly, professional, and makes the whole experience enjoyable. Highly recommend Miguel if you want the best stylist in town!
- YKyogesh kaleOct 15, 20251.0Extremely Rude and Unprofessional Experience I had one of the worst experiences at this Great Clips location. I checked in online in advance and arrived half an hour before closing (they close at 8 PM). There were only two people ahead of me, but the stylist refused to take me in. When you check in, you provide your phone number, so if they can’t take customers, they should at least call and inform instead of letting people come all the way there just to be turned away. That’s basic courtesy. If they don’t plan to accept check-ins near closing time, they should disable the online check-in option at least an hour before closing. To make it worse, the person there was extremely rude — he told me, “Go complain to our management office in Florida,” as if he couldn’t care less. Totally unprofessional attitude and a complete lack of respect for customers. They clearly don’t value customers’ time or satisfaction. Very bad service — I strongly do not recommend this location.
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircare services does Great Clips Brooklin Towne Centre offer?
Great Clips offers haircuts for men, women, and kids, as well as beard trims, bang trims, shampooing, blow-drying, and hair styling including updos. Some salons also provide perm services.
Is it necessary to book an appointment before visiting Great Clips?
No appointment is necessary. Great Clips operates on a walk-in basis, but you can use Online Check-In to add yourself to the waitlist and save time.
How does the Online Check-In feature work at Great Clips?
You can check in online up to 5 minutes after salon opening to see estimated wait times and join the waitlist. You can also receive ReadyNext text alerts when your wait time reaches 15 minutes, so you know when to head to the salon.
Can I request a particular stylist when using Online Check-In?
No, stylist requests are not available through Online Check-In for privacy reasons. However, you can request a stylist when you arrive at the salon — note this may increase your estimated wait time.
What are the operating hours for Great Clips Brooklin Towne Centre?
The salon is open Monday to Friday from 9:00 AM to 8:00 PM, Saturdays from 9:00 AM to 6:00 PM, and Sundays from 10:00 AM to 5:00 PM. It is closed on Christmas Day and some other holidays.
Does Great Clips in Brooklin Towne Centre sell haircare products?
Yes, they offer exclusive haircare lines like Solutions by Great Clips®, Tea Tree Solutions® and GRIT™, along with popular commercial brands such as American Crew®, Paul Mitchell®, and Sexy Hair®.
What nearby fitness options are available around Great Clips at Brooklin Towne Centre?
Nearby fitness options include Killerfit, a gym offering boot camp and fitness training, and Snap Fitness, a gym and spa facility. Customers can plan a workout before or after their haircut appointment.
What nearby dining options can customers visit near Great Clips Brooklin Towne Centre?
Customers can enjoy meals at nearby restaurants like Osmow's (Middle Eastern cuisine), Pizza Nova (pizza), Mary Brown's (chicken fast food), Tim Hortons (coffee and donuts), Subway (sandwiches), Barburrito (Mexican), The Chopped Leaf (healthy food), and Sunset Grill (breakfast and brunch).
Are there nearby healthcare or optical services near Great Clips Brooklin Towne Centre?
Yes, nearby options include WINK Optical for eye care, Brooklin Village Dental Care for dental services, and Shoppers Drug Mart for pharmacy needs. These locations are convenient for customers combining multiple errands with their salon visit.
What payment methods are accepted at Great Clips Brooklin Towne Centre?
They accept major credit cards including Mastercard and Visa.