Great Clips in Whitby, ON provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 5969 Baldwin St S offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Whitby, ON!
Miguel received overwhelmingly positive feedback for his haircuts, with many customers praising his skill, attention to detail, and friendly demeanor.
Customer Service
Several reviews highlighted poor customer service experiences, particularly with rude staff and unprofessional behavior from some stylists.
Inconsistency
Customers reported inconsistent haircut quality, with some experiencing excellent results while others received unsatisfactory cuts.
Atmosphere
The salon atmosphere was described as welcoming and friendly by many, although some customers noted a tense environment due to staff complaints.
KW
Kaitlyn White
3 days ago
5.0
Just got home after getting my hair cut by Miguel at the Whitby location. He did a fantastic job! I have straight (slightly wavy at times) hair, and I like having it cut to chin-length with multiple layers + nice framing around my face. Miguel gave me exactly what I had in mind, and he was very kind and interesting to talk to 😁
Overall, it was one of the best experiences I’ve had at Great Clips, and I’ll definitely be returning to this location + requesting Miguel when I need another haircut in the future 😊👍🏻
DW
Dawn White
3 days ago
5.0
Miguel cut my hair. He really listened to what I wanted done, and did a fantastic job. He's an inspiring man and we had very interesting conversation during my time there. I will definitely be going back to get my hair done by him from now on. I highly recommend this Great Clips.
SP
swati patel
Jan 3, 2026
1.0
DO NOT GET YOUR HAIR CUT HERE. Absolutely horrible. My son got a haircut here from a lady about 50 years old. He asked for finger length on the top and 1 1/2 on the sides and back with a fade. Instead, she gave him 0 on the sides and back, completely shaving off all his hair and leaving a patch of hair on the top. The lady had an extremely thick accent and barely knew any English, so therefore she didn’t understand any instructions that were given to her before the haircut. Before we came for the haircut, me and my son called this place several times and no one picked up, no matter how many times we called. I am very disappointed by the service that we received at this Great Clips. Never coming back here again.
JS
Jana Saito
Dec 31, 2025
1.0
Absolutely waste of money. I sent my kid there with an idea in mind. Not only they managed to cut all uneven, it was not even close to the cut I had in mind. I had to redo the cut at home. What was the point of paying for a service if I have to do it again at home for free?!
SS
Shiven
Dec 20, 2025
1.0
Horrible experience! I wanted a half hair cut and layers, but she cut it too much. They are not professional and do not take the client instructions properly and cut on their own to client dissatisfaction.. Better go to some other salon who may charge additional $10, but atleast they will give nice haircut, and we tip happily…
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircare services does Great Clips Brooklin Towne Centre offer?
Great Clips offers haircuts for men, women, and kids, as well as beard trims, bang trims, shampooing, blow-drying, and hair styling including updos. Some salons also provide perm services.
Is it necessary to book an appointment before visiting Great Clips?
No appointment is necessary. Great Clips operates on a walk-in basis, but you can use Online Check-In to add yourself to the waitlist and save time.
How does the Online Check-In feature work at Great Clips?
You can check in online up to 5 minutes after salon opening to see estimated wait times and join the waitlist. You can also receive ReadyNext text alerts when your wait time reaches 15 minutes, so you know when to head to the salon.
Can I request a particular stylist when using Online Check-In?
No, stylist requests are not available through Online Check-In for privacy reasons. However, you can request a stylist when you arrive at the salon — note this may increase your estimated wait time.
What are the operating hours for Great Clips Brooklin Towne Centre?
The salon is open Monday to Friday from 9:00 AM to 8:00 PM, Saturdays from 9:00 AM to 6:00 PM, and Sundays from 10:00 AM to 5:00 PM. It is closed on Christmas Day and some other holidays.
Does Great Clips in Brooklin Towne Centre sell haircare products?
Yes, they offer exclusive haircare lines like Solutions by Great Clips®, Tea Tree Solutions® and GRIT™, along with popular commercial brands such as American Crew®, Paul Mitchell®, and Sexy Hair®.
What nearby fitness options are available around Great Clips at Brooklin Towne Centre?
Nearby fitness options include Killerfit, a gym offering boot camp and fitness training, and Snap Fitness, a gym and spa facility. Customers can plan a workout before or after their haircut appointment.
What nearby dining options can customers visit near Great Clips Brooklin Towne Centre?
Customers can enjoy meals at nearby restaurants like Osmow's (Middle Eastern cuisine), Pizza Nova (pizza), Mary Brown's (chicken fast food), Tim Hortons (coffee and donuts), Subway (sandwiches), Barburrito (Mexican), The Chopped Leaf (healthy food), and Sunset Grill (breakfast and brunch).
Are there nearby healthcare or optical services near Great Clips Brooklin Towne Centre?
Yes, nearby options include WINK Optical for eye care, Brooklin Village Dental Care for dental services, and Shoppers Drug Mart for pharmacy needs. These locations are convenient for customers combining multiple errands with their salon visit.
What payment methods are accepted at Great Clips Brooklin Towne Centre?
They accept major credit cards including Mastercard and Visa.