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SEPHORA

4.1
(689 reviews)

Business Details

25 THE WEST MALL, TORONTO, ON
M9C 1B8, Canada
(416) 621-6700

About

Cosmetics StoreBeauty Supply StorePersonal Care Product SupplyMakeup ArtistPerfume StoreHair Care Supply StoreSephora
Come in and share the beauty. At Sephora, you can enjoy a shopping experience where all are welcome and what makes you unique is celebrated. Check out fan-favorite brands like FENTY BEAUTY by Rihanna, Drunk Elephant, Tatcha, and affordable picks from Sephora Collection. Visit our website to learn more about what's happening at your Sephora, like exclusive product launches, brand events, and more. In a hurry? Get your order fast and easy with in-store or curbside online order pick-up options that work for you (availability varies by location): 1. Enter off of West Mall and Evans Ave. 2. Drive to Entrance 7 3. Pull over at the curb You can also try Same-Day Delivery to get your beauty delivered directly to you*. (*Delivery fees apply. Availability based on delivery location.) We can't wait to see you!

Details

  • Requires appointmentNot available
  • Curbside pickupAvailable

Location

SEPHORA
25 THE WEST MALL, TORONTO, ON
M9C 1B8, Canada

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday11:00 AM - 6:00 PM
5/18/202610:00 AM - 9:00 PM

Reviews

4.1
689 reviews
5 stars
411
4 stars
121
3 stars
37
2 stars
37
1 star
83
  • YS
    Yasaman S
    1 day ago
    1.0
    I had a very frustrating experience at this location. I came in for a purchase and had two items to return. The cashier assisting me seemed unfamiliar with how to locate transactions — even after I provided the order number and showed the purchase on my profile, I had to repeat myself multiple times while she insisted it wasn’t there. Eventually, she found it, but the process was unnecessarily difficult and came with a lot of attitude. To clarify, I had two separate returns: • One was tied to a transaction she initially couldn’t find. • The second was due to a mistake from another store. I had purchased two items from the same brand in different colours, and when I returned one previously, they processed it under the wrong colour. I came to this location to return the other colour too. Instead of helping resolve what was clearly a simple mix-up, the manager refused the second return due to the mismatch and sent me back to the original store. What’s disappointing is that I was making a $400 purchase that same day and have spent over $1,500 recently. Yet for a ~$100 return, there was no effort to help or even look into it further. They said I need to go to other store. They need to pull their camera recording to see and confirm this happened. Wow!!! When I went back to the other location, they handled it immediately — no questions, no hassle, just good customer service. Overall, this location made a simple situation unnecessarily complicated and left a very poor impression.
  • NF
    Nasser Faza
    Apr 4, 2026
    1.0
    This sample supposed to be for 2 person 😒 so inattentive and disrespectful.
  • SE
    Sara Fanaei Esfahani
    Apr 4, 2026
    1.0
    2 of us asked for samples and the lady gave us this amount of product!!!! Sooo disrespectful!!!! Even didn't sanitize the pump!!! April4,26
  • YP
    Yuliia Pavlova
    Apr 3, 2026
    4.0
    It's a really wonderful cosmetic store, you could find many coolest things there, but prices... 🫠
  • NK
    Nataliia Korol
    Mar 31, 2026
    5.0
    Aprile is amazing! Very professional, helpful and friendly! Definitely when back to this location will ask for help Aprile !!!

Frequently Asked Questions About SEPHORA

What are the regular store hours for SEPHORA at Sherway Gardens?

SEPHORA is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 6:00 PM.

Does SEPHORA offer in-store or curbside pickup options?

Yes, SEPHORA offers in-store pickup and curbside pickup services for online orders.

Brand Certified Facts from SEPHORA

This information is certified by SEPHORA and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 12, 2026Yext Knowledge Graph
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