MAC Cosmetics

Reviews

• AJ

  aliza javaid

  3 days ago
  5.0
  I visited the store the other day to purchase a concealer and other makeup as my birthday is coming up. I wanted to look at some different options for eyeshadow and other products to elevate my makeup look. I would love to thank Pranav. He was extremely kind and honest with certain products. He took the time to explain everything and had so much patience with my questions. I was very happy with my experience and will definitely be coming back to this location more often!
• JS

  Jessica Silva

  Mar 3, 2026
  5.0
  I don’t usually write reviews, but I wanted to share the great experience I had today at MAC Cosmetics. This was my first in-store experience and it was amazing! I came in to exchange a few items I bought online and ended up getting more. Jay (I think that’s her name) helped me find the perfect lipstick/balm shade and mascara for my lashes. She was so kind and attentive, even though the store was busy. She truly made my day better. MAC gained a new loyal customer! Thank you 🙏🏼
• OA

  Osayimwense Agbonaye

  Feb 22, 2026
  5.0
  A shame that Mac changed their formulating on studio fix powder and foundation but Destiny Mac rep at the Eaton centre was great, very patient tried a few shades ensured I was comfortable.She made the experience more than amazing. Really grateful
• NN

  neawa neawa

  Feb 5, 2026
  1.0
  Yesterday, I called MAC Cosmetics and asked to book an appointment to purchase false eyelashes and have them applied. One of the MAC employees who answered the phone told me that I did not need an appointment for eyelash application and that I could simply come to the store and they would assist me. Today, I went to the MAC store to purchase false eyelashes and asked the sales associate, whose name is Destiny D, to apply them for me. Unfortunately, she was extremely unprofessional, indifferent, and disrespectful. She told me that she could not help me because there were other customers and that they were more important than me. There were other employees in the store, but it was clear that none of them wanted to help. They were inside the store doing nothing, and no one was actually working. I waited for more than two hours, standing the entire time, just for Destiny D to apply my eyelashes. During this time, many customers came into the store and were assisted, while I continued waiting. In the end, she did apply the eyelashes, but they were done incorrectly. I tried to tell her to fix them, but she avoided me, and as a result, the false eyelashes I purchased from MAC were ruined. This was the worst experience and the worst day I have had, simply because I decided to purchase from MAC. My name is Muna
• TI

  Taro Ichiyama

  Jan 21, 2026
  5.0
  Michael was very knowledgeable and provided great customer service!

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