Visit us at M·A·C Pro - Queen Street West, Toronto to shop best-sellers and new must-haves. Need your products ASAP? Call your local store (416) 260-1145 or select Buy Online, Pick Up In-Store or Same-Day Delivery at checkout.
I called to get suport to select something . One nice gentlemen answered me and help me so kindly . We want more people like this ❤️
SC
sayo. ca
Aug 1, 2025
5.0
The MAC artists always bring style and skill every time I walk into a MAC store! On July 24, 2025, they held a one-day-only Lipstick Day event. Also, all lip products were 30% off for a couple days.
イベントでは何かグッズが当たるかもと期待したけれど、私に運がなく、1時間半強待ちましたが、貰えたのは飲み物とステッカーだけ。それでも、いつ行ってもM.A.Cのアーティストたちは素敵でいい経験でした💄 -30度を超える暑い日の並びはみなさん気をつけて。
GK
Grace Ti Kieng
Jul 24, 2025
1.0
The POP UP was a waste of time. At 5:13 pm, 5 of us were told by one security and the lady with tattoo that we were the last cut off. They even said they close at 7 pm. By the time it’s our turn, they told us at 6:30 p.m. that they’re closed. It’s very deceiving give away promotion to the public and the staff were very rude to me, as if so mean yelling to my face, the black and brown security and kick us out that they told everyone, not to us. This is not good marketing at all, lying with the time that they close at 7 pm to attract more people for what! This is such a shame to be treated like this. Never again at this location! I love MAC but this whole event was not worth it attending.
PB
Parisa Bazri
Jul 24, 2025
5.0
It was National Lipstick day,
PB
Pricy Barros
Jul 24, 2025
1.0
What was supposed to be a joyful tradition turned into one of the most humiliating moments I’ve had in years.
Every year, I celebrate MAC Lipstick Day with my audience it’s a meaningful date for us. Years ago, I was honored to be the first Brazilian to receive the Canadian 150th edition lipstick, and since then, I’ve always supported MAC Cosmetics with love and pride. The PR team has always treated me kindly… until today.
I was invited by PR to attend MAC Lipstick Day again — I arrived at the Queen St West location, excited, ready to film and share the experience. But the man with glasses working there shattered that joy in seconds. Without even letting me explain or show him anything, he coldly cut me off, told me the event was “yesterday,” and said he didn’t need “any coverage.”
He embarrassed me in front of others in the store. His tone was harsh, dismissive like I was nothing. I wasn’t asking for a gift, just to continue the tradition. I left the store holding back tears, feeling humiliated and deeply hurt.
How can one employee destroy years of loyalty and connection with a brand in a single moment?
MAC, this is not how you treat your community. This is not how you treat someone who’s stood by you for years.
Heartbroken.
A longtime supporter who won’t forget this day.
What are the operating hours of MAC Cosmetics on Queen Street West?
MAC Cosmetics on Queen Street West is open Monday to Saturday from 10:00 AM to 7:00 PM, and on Sundays from 11:00 AM to 6:00 PM.
Does MAC Cosmetics on Queen Street West offer delivery services?
Yes, they offer multiple delivery options including in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery.
Can I pick up my online order at the MAC Cosmetics Queen Street West store?
Yes, you can select Buy Online, Pick Up In-Store when shopping online to collect your order at the Queen Street West location.
Is the MAC Cosmetics store on Queen Street West wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and wheelchair accessible parking available.
How can I make an appointment with a makeup artist at MAC Cosmetics - Queen Street West?
You can book an appointment online at https://www.maccosmetics.ca/book-appointment.
What payment methods are accepted at MAC Cosmetics on Queen Street West?
The store accepts debit cards and mobile NFC payments and does not require cash only.
What is the address and contact number for MAC Cosmetics on Queen Street West?
The store is located at 368 Queen Street West, Toronto, ON, M5V 2A2. You can call them at (416) 260-1145.
What nearby places can I visit before or after shopping at MAC Cosmetics on Queen Street West?
Nearby places include the Horseshoe Tavern (a music venue and bar), Turf (an amusement park and bar), and Digital Paradise Bar & Grill (a restaurant and bar), where you can enjoy entertainment and dining.
Is there a bank close to MAC Cosmetics on Queen Street West for convenient transactions?
Yes, there is a CIBC branch with an ATM nearby for your banking needs.
Are there restaurants near MAC Cosmetics where customers can grab a meal?
Yes, nearby restaurants include Poulet Rouge (barbecue), Lazy Cat Cafe, and Stelvio (Italian), offering a variety of dining options.