Visit us at M·A·C Yorkdale, Toronto to shop best-sellers and new must-haves. Need your products ASAP? Call your local store (416) 781-1330 or select Buy Online, Pick Up In-Store or Same-Day Delivery at checkout.
Many customers praised the staff for being friendly, attentive, and knowledgeable, with specific mentions of employees like Saloni, Levi, and Maria for their exceptional service.
Product Knowledge
Staff members demonstrated strong product knowledge, helping customers find the right shades and products, which contributed to positive shopping experiences.
Mixed Experiences
While most reviews were positive, some customers reported negative experiences with certain staff members, describing them as dismissive or unhelpful.
Store Environment
The store was generally described as welcoming and pleasant, with several customers noting the positive atmosphere created by the staff.
SM
Sonia Manochehri
Jan 4, 2026
1.0
I had a disappointing experience at the MAC store in Yorkdale Mall. One of the sales associates was extremely rude and unprofessional in their behavior.
I politely asked if I could receive a small sample of a foundation to test it properly on my skin at home. The associate provided only a single pump, which was clearly insufficient. When I calmly asked if they could add a bit more, the response was dismissive and disrespectful, saying “that’s enough” in a very rude tone.
The interaction made me feel uncomfortable and belittled. I did not expect this level of unprofessionalism from a brand like MAC, which is known for customer service and inclusivity.
I hope management takes this feedback seriously and provides better training to ensure customers are treated with respect.
CW
Christine Wilson
Dec 31, 2025
5.0
⭐️⭐️⭐️⭐️⭐️
I had an amazing experience with Vans at the MAC Cosmetics store in Yorkdale. She was incredibly kind, friendly, and welcoming from the moment I sat down. Vans really listened to what I wanted and made me feel comfortable the whole time. I absolutely loved how my makeup turned out—it was flawless and exactly my style. You can tell she truly cares about her work and her clients. I’d definitely recommend Vans to anyone looking for a great makeup artist!
JT
Josie Della Torre
Dec 29, 2025
5.0
I had a great experience we were there on DEc 29th. The girl that helped me with my lip and eye liner was realky nice and informative.
Thanks again
AC
Allison Cepler
Dec 11, 2025
5.0
I went to visit Mac Yorkdale today to replace a shadow for under my eyebrows. Maria greeted me, listened to what I was looking for and presented 2 options. Then she applied both shadows to see what worked best on my skin. She was friendly, attentive and not pushy at all. She made me feel confident in my look and only helped to enhance it. I would definitely recommend Maria at Yorkdale Mac.
SM
Sahar Masood
Dec 10, 2025
5.0
Exceptional service from the time you walkin to the store!! That is hard to find anywhere now a days! However this location changed my service experience with Mac cosmetics. I am a long standing customer of Mac, however I regularly used square one and erinmills, since erinmills closed the location I used square one, however the service in those locations have gone to 0!!
Upon arrival I was greeted immediately by Levi ! What a gem of a person! Vibrant personality and genuine service. He assisted me, during his assistance Shagana was at counter and started having a conversation later to learn that she is the manager!! I dont see managers out on the floor and interacting so genuinely with customers!! I was blown away with there service! Wow! There were 5 other associates in the store all with smiles and service
I would recommend this location to everyone in GTA looking to shop Mac cosmetics!! Thank you LEVI and Shagana for your outstanding service.