Lush Cosmetics Toronto Eaton Centre

4.6
589 reviews
Lush Cosmetics North America respectfully recognizes our business operates on Indigenous territory across Turtle Island. We are grateful to the Mississaugas of the Credit First Nation, Attawandaron (Netural), Anishinaabe, Haudenosaunee as stewards and caretakers of the land we are on today.

About

Cosmetics StorePerfume StoreGift ShopGift Basket StoreBeauty Supply StoreLUSH
Lush Cosmetics makes fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. We're proud to say that over 35% of our products are naked (packaging-free) and most of our packaging is made from recycled and recyclable materials. From the iconic bath bomb to body butters, vegan haircare, fresh face masks, and more—Lush is your one stop shop for ethical, fun, and fabulous products. Lush respectfully recognizes our business operates on Indigenous territory across Turtle Island. We are grateful to the Mississaugas of the Credit First Nation, Attawandaron (Netural), Anishinaabe, Haudenosaunee, as stewards and caretakers of the land we are on today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lush Cosmetics Toronto Eaton Centre
220 Yonge Street, Toronto, ON
M5B 2H1, Canada

Hours

Reviews

4.6
589 reviews
5 stars
442
4 stars
91
3 stars
30
2 stars
8
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff at Lush are consistently praised for their friendliness, helpfulness, and product knowledge, creating a welcoming shopping experience.

Product Knowledge

Employees demonstrate a strong understanding of the products, providing tailored recommendations and explanations to customers.

Store Atmosphere

The store is described as clean, organized, and inviting, contributing to a positive shopping environment.

Mixed Experiences

While most reviews highlight excellent service, there are a few instances of negative experiences, particularly regarding specific staff interactions.
  • JR
    Jackson Ramstead
    Jan 6, 2026
    5.0
    Best experience ever. Have to say Elle made this a 1 of 1 customer service experience. Not only was she the most educated about everything lush, but also she was educated about a lot of causes that Lush cares so much about. Vova was so sweet as well, offered samples and had great knowledge. These 2 deserve everything and I have to say they sold me on Lush as a brand and I’ll definitely be shopping there for all my bath bombs and soup needs. 5 star service.
  • ST
    shahad talat
    Jan 1, 2026
    5.0
    Excellent service by Rika Rika was extremely helpful, knowledgeable, and kind. She took the time to really help me and made my experience at Lush easy and enjoyable. I especially appreciated her positive attitude and support while working on a public holiday ( New year)— it truly made a difference. Thank you, Rika, for the outstanding service.
  • SG
    Saanwal Goswami
    Dec 20, 2025
    5.0
    I had a wonderful experience at Lush, thanks to Hridi. She was incredibly friendly, knowledgeable, and patient while helping me choose the right products. She really took the time to understand what I was looking for and explained everything so clearly. Her positive energy and patience made the visit even better. Excellent customer service ✨
  • KW
    Kaylee Witter
    Dec 19, 2025
    5.0
    Had an amazing experience today. I went in looking for the snow fairy collection and Celeste was so helpful. She knew so much about the products and even showed me some limited edition items that paired perfectly with my gift set. I look forward to visiting again soon :)
  • AJ
    Angela Jane
    Dec 18, 2025
    5.0
    I feel like Lush has always given me amazing services, but yesterday stood out for me. CELESTE (i hope im spelling it right) has given me ELITE level of service, that it made Eaton Centre location my new favorite. Amazing hospitality, friendly in every way and very knowledgeable in regards of all the products. If yalls want to have genuine hospitality while shopping for your loved ones (or yourself) definitely come to this Lush. I also found it convenient to access from the station and street.

Frequently Asked Questions About Lush Cosmetics Toronto Eaton Centre

What products does Lush Cosmetics Toronto Eaton Centre offer?

Lush Cosmetics offers fresh, handmade, cruelty-free, and vegetarian bath, body, hair products, including bath bombs, bubble bars, hair treatments, face cleansers, and body lotions.

What are the store hours for Lush Cosmetics at Toronto Eaton Centre?

The store is open Monday to Saturday from 10:00 AM to 9:00 PM and Sunday from 11:00 AM to 7:00 PM.