About
Cosmetics StorePerfume StoreGift ShopGift Basket StoreBeauty Supply Store
Lush Cosmetics makes fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. We're proud to say that over 35% of our products are naked (packaging-free) and most of our packaging is made from recycled and recyclable materials. From the iconic bath bomb to body butters, vegan haircare, fresh face masks, and more—Lush is your one stop shop for ethical, fun, and fabulous products.
Lush Cosmetics North America respectfully recognizes our business operates on Indigenous territory across Turtle Island. We are grateful to the Huron-Wendat, Haudenosaunee, Anishinaabe, Mississaugas of the Credit First Nation as stewards and caretakers of the land we are on today.
Details
- DeliveryNot available
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.5
344 reviews
5 stars
260
4 stars
45
3 stars
14
2 stars
9
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being friendly, knowledgeable, and helpful, providing personalized recommendations and making customers feel valued.
Store Atmosphere
Customers appreciate the clean, organized, and inviting store layout, which enhances their shopping experience.
Product Quality
Lush products are frequently noted for their high quality, ethical ingredients, and effectiveness, with many customers expressing satisfaction with their purchases.
Mixed Experiences
While most reviews are positive, there are occasional mentions of less satisfactory interactions with staff, indicating some inconsistency in service.
Sampling and Testing
Customers enjoy the ability to test products before purchasing, with many highlighting the generous offering of samples.
- NFNima FarookOct 21, 20255.0My mom and me just went to this store. Had an amazing experience with Jasmine . She is very friendly and spent long time helping us find the right soaps and shower gels for us. Also Brie( store manager) was very helpful as well.
- SGSimon GhoreishiOct 14, 20255.0I had an amazing experience at Lush located at 1800 Sheppard Ave E, Unit #2013, North York! From the moment I walked in, the staff were welcoming, friendly, and incredibly knowledgeable. They took the time to answer all my questions and offered thoughtful recommendations based on my preferences, which made shopping so easy and enjoyable. The store itself is beautifully organized, with vibrant displays and a fresh, inviting atmosphere that instantly makes you feel relaxed. I loved being able to test the products before buying, especially the bath bombs and skincare items. Every product feels high-quality, carefully crafted, and made with ethical, natural ingredients, which I really appreciate. The staff went above and beyond to provide personalized suggestions and tips on how to use each product effectively. I left the store not only with amazing items but also with a joyful, memorable shopping experience. I highly recommend this Lush location to anyone in North York—whether you’re shopping for yourself or looking for the perfect gift, you’ll feel well taken care of and inspired by the products and the staff. I’ll definitely be coming back!
- FSFathi ShireOct 12, 20255.0Amazing experience Natalie and Idil were so helpful and sweet. My experience was so welcoming and kind. Exceptional customer service!!
- KLKaty LeeSep 8, 20255.0staff here are the friendliest and so helpful <3
- LCLisa CaplanAug 7, 20255.0Hope is so aptly named. She gives me hope every time I see her. I love this store - I love lush. Really sh is a credit to the whole LUSH brand I hope someone sees this from LUSH she deserves to be recognized for the level of service and knowledge she so readily provides.
Frequently Asked Questions About Lush Cosmetics Fairview Mall
What types of products does Lush Cosmetics Fairview Mall offer?
Lush Cosmetics Fairview Mall offers fresh, handmade, cruelty-free, and vegetarian products including bath bombs, bubble bars, hair treatments, face cleansers, and body lotions.
What are the store hours for Lush Cosmetics Fairview Mall?
The store is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does Lush Cosmetics Fairview Mall provide pickup or delivery services?
Yes, they offer in-store pickup and delivery services including same-day delivery and no-contact delivery options, but delivery is not offered for certain items.
What payment options are accepted at Lush Cosmetics Fairview Mall?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Financing, Mastercard, PayPal, and Visa.
Is Lush Cosmetics Fairview Mall a black-owned or women-owned business?
No, the business is neither black-owned nor women-owned.
Where is Lush Cosmetics Fairview Mall located?
It is located at 1800 Sheppard Ave, Unit #2013, Toronto, ON M2J 5A7, Canada, inside Fairview Mall.
Are there any nearby food options close to Lush Cosmetics Fairview Mall?
Yes, nearby dining options include Fit For Life, Popeyes Louisiana Kitchen, KFC, and Subway, which customers can visit before or after shopping.
What other stores are located near Lush Cosmetics in Fairview Mall?
Nearby stores include Godiva Chocolatier, Zara, Steve Madden, Shoppers Drug Mart, Nike, Roots, and J.Crew for a range of shopping experiences.
Can customers find healthcare-related services near Lush Cosmetics Fairview Mall?
Yes, there are healthcare-related services such as Specsavers Fairview Mall (optometrist) and Dentist North York nearby for customers' convenience.
Does Lush Cosmetics Fairview Mall have an online presence and COVID-19 information?
Yes, you can visit https://www.lush.ca/en/home for shopping online and find COVID-19 FAQs at https://www.lush.ca/en/covid-19-faq.html/.