Lush Cosmetics Fairview Mall

4.5
351 reviews
Lush Cosmetics North America respectfully recognizes our business operates on Indigenous territory across Turtle Island. We are grateful to the Huron-Wendat, Haudenosaunee, Anishinaabe, Mississaugas of the Credit First Nation as stewards and caretakers of the land we are on today.
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Business Details

1800 Sheppard Ave, Toronto, ON
M2J 5A7, Canada
(416) 499-8747
https://www.lush.ca
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About

Cosmetics StorePerfume StoreGift ShopGift Basket StoreBeauty Supply StoreLUSH
Lush Cosmetics makes fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. We're proud to say that over 35% of our products are naked (packaging-free) and most of our packaging is made from recycled and recyclable materials. From the iconic bath bomb to body butters, vegan haircare, fresh face masks, and more—Lush is your one stop shop for ethical, fun, and fabulous products. Lush Cosmetics North America respectfully recognizes our business operates on Indigenous territory across Turtle Island. We are grateful to the Huron-Wendat, Haudenosaunee, Anishinaabe, Mississaugas of the Credit First Nation as stewards and caretakers of the land we are on today.

Details

  • DeliveryNot available
  • Requires appointmentNot available
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Location

Lush Cosmetics Fairview Mall
1800 Sheppard Ave, Toronto, ON
M2J 5A7, Canada

Hours

Reviews

4.5
351 reviews
5 stars
267
4 stars
45
3 stars
14
2 stars
9
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and helpful, often going above and beyond to assist with product selection.

Store Atmosphere

The store is described as clean, organized, and inviting, contributing to a pleasant shopping experience.

Product Quality

Many reviews highlighted the high quality and ethical nature of Lush products, with customers expressing satisfaction with their purchases.

Mixed Experiences

While most feedback was positive, a few customers reported negative interactions with staff, indicating inconsistency in service quality.
  • HH
    Haneen
    5 days ago
    5.0
    Hands down the best Lush location I have ever visited! The service here is absolutely incredible. I had such a great time shopping today, largely thanks to Serena. She was so helpful and brought such amazing energy to the experience. She truly made my day! I also have to shout out Idil, who was super nice and provided amazing service as well. If you need anything, definitely come to the Fairview Mall store.
  • GD
    Gabriela Durini
    Jan 4, 2026
    5.0
    I visited Lush on December 24 to find an important gift, and Taylor was absolutely amazing. She helped me choose the perfect products and introduced me to several items that are now staples in my routine. She was friendly, knowledgeable, and genuinely fun to talk to, which made the whole experience a joy. This is exactly the kind of customer service that keeps you coming back; I’ll definitely be returning to this location to stock up!
  • RR
    Rojan
    Dec 28, 2025
    5.0
    Received a phenomenal customer service from Serena! Very helpful and knowledgeable! This will be my to go lush store from now on!
  • TD
    Tracy Dickson
    Nov 25, 2025
    5.0
    I had such a great experience at Lush! I walked in and was instantly greeted by super helpful staff. They packed up all my purchases so my Christmas shopping was basically done in one stop! They also helped me set up the app so I could collect points. Amazing service!
  • NF
    Nima Farook
    Oct 21, 2025
    5.0
    My mom and me just went to this store. Had an amazing experience with Jasmine . She is very friendly and spent long time helping us find the right soaps and shower gels for us. Also Brie( store manager) was very helpful as well.
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Frequently Asked Questions About Lush Cosmetics Fairview Mall

What types of products does Lush Cosmetics Fairview Mall offer?

Lush Cosmetics Fairview Mall offers fresh, handmade, cruelty-free, and vegetarian products including bath bombs, bubble bars, hair treatments, face cleansers, and body lotions.

What are the store hours for Lush Cosmetics Fairview Mall?

The store is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.