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L'Occitane en Provence

3.7
(60 reviews)
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Business Details

25 The West Mall, Toronto, ON
M9C 1B8, Canada
(416) 695-2300
https://www.loccitane.com/en-ca/store?id=03OCST044
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About

Cosmetics StoreGift ShopBeauty Supply StoreL'Occitane en Provence
L'OCCITANE produces beauty products from advanced face care, fine fragrances, bath, body, haircare, men's grooming and home and lifestyle products. Famed around the world for their unique textures, these products have delicious scents and beautiful packaging. What's more, L'OCCITANE products are made with the finest natural ingredients, sourced ethically and sustainably from local producers at the heart of Provence. Today the beautiful sensorial textures of the products have earned the brands prestigious awards and many loyal fans all around the world.

Location

L'Occitane en Provence
25 The West Mall, Toronto, ON
M9C 1B8, Canada

Hours

Reviews

3.7
60 reviews
5 stars
31
4 stars
9
3 stars
4
2 stars
5
1 star
11
  • MM
    M
    Feb 11, 2026
    2.0
    There is a kiosk in the middle of the mall and I was interested in purchasing something for v day but the associate was on her phone the whole time i walked past twice how rude not very respectful nor polite in the same position no greeting…
  • A
    아로
    Dec 19, 2025
    1.0
    Do not expect good service here
  • EE
    EBS
    Dec 12, 2025
    3.0
    Thought I would be given the same amazing service I received at other L'Occitane locations but was surprised that it clearly isn't company policy to ensure the same service amongst its franchise retail stores. Wasn't greeted, wasn't asked if I needed help etc. Then when I needed help was told to do it myself. When my bill was entered and I was ready to pay cash in hand, was told cash was not accepted. Not a problem, I paid with card but this should be told either by a sign at the entrance or somewhere on the cashier area. My items were wrapped after I had to request it but my entire package was not as nicely wrapped as I get at other stores. That extra touch of class that I get at other stores isn't necessary but it is what places this store above others for experience. This location did not provide that same appreciative experience
  • RA
    Rasha Abbas
    Nov 26, 2025
    1.0
    Went in to purchase the famous shower oil on Sunday the girl who rang me up had so much attitude I was in shock it was a short south Asian girl will never ever shop at this location again
  • JF
    Jessica Fowler
    Nov 14, 2025
    5.0
    Mary helped us and she was so kind! Highly recommend asking for her! Thank you Mary!
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Frequently Asked Questions About L'Occitane en Provence

What types of beauty products does L'Occitane en Provence offer?

L'Occitane en Provence offers advanced face care, fine fragrances, bath, body, haircare, men's grooming, and home and lifestyle products made with fine natural ingredients from Provence.

Where is L'Occitane en Provence located?

It is located at Sherway Gardens in Toronto, ON, postal code M9C 1B8, Canada.

Brand Certified Facts from L'Occitane en Provence

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