L'Occitane en Provence

3.8
64 reviews

About

Cosmetics StoreGift ShopBeauty Supply Store
L'OCCITANE produces beauty products from advanced face care, fine fragrances, bath, body, haircare, men's grooming and home and lifestyle products. Famed around the world for their unique textures, these products have delicious scents and beautiful packaging. What's more, L'OCCITANE products are made with the finest natural ingredients, sourced ethically and sustainably from local producers at the heart of Provence. Today the beautiful sensorial textures of the products have earned the brands prestigious awards and many loyal fans all around the world.

Details

  • Curbside pickupAvailable

Location

L'Occitane en Provence
220 Yonge Street, Toronto, ON
M5B 2H1, Canada

Hours

Reviews

3.8
64 reviews
5 stars
35
4 stars
9
3 stars
5
2 stars
1
1 star
14
  • RS
    Rachitha S
    1 day ago
    5.0
    Great experience
  • EE
    Eric
    Oct 17, 2025
    5.0
    The woman working here today was super friendly and helpful. Came here to pick up a gift for someone else as I'd never shopped here before and the service was so great I joined their rewards program 😂
  • KE
    Katerina Espinosa
    Sep 17, 2025
    1.0
    I purchased close to $500 worth of products at this location a couple weeks ago. At the time of my purchase, l'Occitane gave me a free cleanser and gift box for certain purchases. Right now they have a promotion, 20% off all full priced products for customer appreciation, the code is: FRIEND online, but after today, I won't be shopping at the l'Occitane brand anymore. Last time I was at the store, an employee told me I could do a price adjustment. I thought why not, there were a few items I purchased I did not use. After shopping with l'Occitane for years, the store manager at eatons told me they don't do adjustments. That's fine, so I told her then I'll just return these three products, turns out I couldn't just return them without a penalty. It's kind of like an unwarranted punishment after spending so much money with this brand. She charged me for the apparent "free box" and "cleanser" that came with my purchase, that as a consumer, I did not even ask for to begin with. I'd be weary shopping with l'Occitane because the message I received here during an apparent customer appreciation sale, it's left me with a bad lasting impression. What an odd system, if you genuinely don't need something, returning it means you receive a penalty for something you never even asked for to begin with.
  • AH
    Azhar Habib
    Aug 23, 2025
    5.0
    Amazing assistance from Wendy and Malaika, Wendy recommended some products after a skin analysis that work great and Malaika provided a seamless check out experience advising us on the L'Occitane account and benefits.
  • ES
    E Sayed
    Aug 5, 2025
    4.0
    Love the in person skin care analysis here with mallika ! She walked me through every step and requirement of my skin with deeper issues like collagen, moisture and acne problems Their store is clean and fresh like always. Wil be here again to get skin recommendations and products that I can buy, some are very heavy on the buck but it’s worth it sometimes!

Frequently Asked Questions About L'Occitane en Provence

What types of products does L'Occitane en Provence offer?

L'Occitane en Provence offers beauty products including advanced face care, fine fragrances, bath, body, haircare, men's grooming, and home and lifestyle products, made with natural ingredients sourced ethically from Provence.

What are the store hours for L'Occitane en Provence at Toronto Eaton Centre?

The store is open Monday to Saturday from 10:00 to 21:00, Sunday from 11:00 to 19:00. Holiday hours vary with some extended hours and closures, such as closed on December 25th.