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L'Occitane en Provence

3.6
(73 reviews)

Business Details

220 Yonge Street, Toronto, ON
M5B 2H1, Canada
(416) 598-1313
https://www.loccitane.com/en-ca/store?id=03OCST036

About

Cosmetics StoreGift ShopBeauty Supply StoreL'Occitane en Provence
L'OCCITANE produces beauty products from advanced face care, fine fragrances, bath, body, haircare, men's grooming and home and lifestyle products. Famed around the world for their unique textures, these products have delicious scents and beautiful packaging. What's more, L'OCCITANE products are made with the finest natural ingredients, sourced ethically and sustainably from local producers at the heart of Provence. Today the beautiful sensorial textures of the products have earned the brands prestigious awards and many loyal fans all around the world.

Details

  • Curbside pickupAvailable

Location

L'Occitane en Provence
220 Yonge Street, Toronto, ON
M5B 2H1, Canada

Hours

Reviews

3.6
73 reviews
5 stars
37
4 stars
9
3 stars
5
2 stars
2
1 star
20
  • NM
    Noah Moore
    5 days ago
    1.0
    Worse experience ever with Britney
  • ND
    Nathan Dolan
    Feb 14, 2026
    1.0
    We had a terrible experience with Britney.
  • VS
    Viktoriia Shkavera
    Feb 13, 2026
    5.0
    I was invited to the Valentine’s Day hand massage promo today at the store, and I had such a lovely experience thanks to Nicco. She was assisting me, and she was incredibly polite, warm, and attentive. She has the softest, most gentle hands - the hand massage was truly relaxing. After that, she kindly assisted me with my purchases and made the whole experience feel personal and special. Thank you, Nicco, for such a pleasant and thoughtful service. I truly enjoyed it. 💛
  • MM
    Matthew
    Feb 8, 2026
    1.0
    I believe I have spent hundreds of dollars at this store location, but unfortunately, I had several and consistent disappointing experience with the manager, Brittney, who has blonde hair. In my opinion, every other staff member at this store is wonderful, but my interactions with Brittney were consistently negative. Once, while shopping during a sale, I felt pressured by her to buy an old face cream from last year just to save about $10, absolutely not. I believe I had to tell her no several times. There have been other times when I felt she was neither friendly nor welcoming. I have money to spend, and I choose to spend it where customers are treated with respect. Repeat customers deserve to be treated kindly. Look at my purchase history next time. Being impolite is not going to make me spend my money at your store. Next time, I might choose to shop at another L’Occitane location. I believe she could benefit from additional customer service training. I don't think being a manager gives you the right to act in these ways. Treating customers with kindness and respect is essential, as shoppers have other options in Toronto. The other manager there with black hair is wonderful so kind and professional.
  • BB
    Bella
    Feb 7, 2026
    1.0
    The manager Britney with blond hair is the rudest person I ever met in my life. I feel like she should take some lessons on customer service.

Frequently Asked Questions About L'Occitane en Provence

What types of products does L'Occitane en Provence offer?

L'Occitane en Provence offers beauty products including advanced face care, fine fragrances, bath, body, haircare, men's grooming, and home and lifestyle products, made with natural ingredients sourced ethically from Provence.

What are the store hours for L'Occitane en Provence at Toronto Eaton Centre?

The store is open Monday to Saturday from 10:00 to 21:00, Sunday from 11:00 to 19:00. Holiday hours vary with some extended hours and closures, such as closed on December 25th.

Brand Certified Facts from L'Occitane en Provence

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