Since 1961, our passion for creativity and design has made us a world-renowned perfume house, purveyor of a comprehensive line of home fragrance (including our iconic candles), personal fragrance & body care.
Many customers praised the staff for being knowledgeable, friendly, and attentive, with specific mentions of associates like Pearl, Shania, and Jeremy for their exceptional service.
Store Atmosphere
The store was frequently described as elegant, well-organized, and welcoming, contributing to a pleasant shopping experience.
Mixed Experiences
While many reviews highlighted positive interactions, there were notable complaints about rude or dismissive staff, particularly at the Yorkdale location, leading to a feeling of unwelcomeness for some customers.
Product Knowledge
Staff members were often commended for their deep knowledge of fragrances and ability to provide thoughtful recommendations.
Gift Services
Customers appreciated the availability of gift wrapping and personalized services, enhancing the overall shopping experience.
NT
nadia tharadra
Feb 20, 2026
5.0
I had an excellent day at diptique. The beauty advisor Nina gan was fabulous. She was beyond helpful . It made our fragrance selection easy as she explained and help us explore all the fragrances with a lot of patience and knowledge.she packed the fragrances beautifully and was so so kind . Will definitely be back to pick up more . Many thanks to Nina once again ! 💕💕
JV
Justin V
Feb 4, 2026
5.0
I’ve been a big fan of Diptyque for a few years now, and I’ve been so lucky to have Jeremy as my client advisor. He’s consistently thoughtful, knowledgeable, and genuinely cares about making sure we have a great experience, not just about making a sale. He always keeps me in the loop on new collections and goes the extra mile with recommendations and details.
My most recent order was a gift and it arrived beautifully packaged with a card, Lunar New Year envelopes, and samples. It really felt so personal and elevated, and my lucky aunt was raving about how special it felt. So if you’re new to Diptyque or want a standout experience, ask for Jeremy. He’s honestly the best!!
AK
adil kamran
Jan 10, 2026
5.0
I had a wonderful experience at Diptyque today. Jeremy was absolutely fantastic, knowledgeable, patient, and genuinely passionate about fragrance. He took the time to understand what I was looking for, guided me thoughtfully, and made the entire experience feel personal rather than rushed.
On top of that, he was incredibly generous with samples, which I truly appreciated. It’s rare to find service that feels both professional and warm at the same time, and Jeremy delivered exactly that. This visit made the purchase even more special. I’ll definitely be returning, highly recommend asking for him if you visit. I ended up buying the 34 awesome and unique
MM
Michelle
Jan 6, 2026
5.0
I had THE BEST customer experience ever at this Diptyque with Shania who accompanied me through choosing and purchasing a perfume and then sending it Quebec City where I live. She made the whole process so smooth and would even check in with me to update me on the shipping status. Finally, I received my package today with a hand written note from her and plenty of samples and goodies. This was my first and will definitely not be my last experience here.
You're the best Shania!!
HH
hong
Dec 31, 2025
5.0
I had a wonderful experience at Diptyque. From the moment I walked in, the store felt calm, elegant, and very well organized. The overall atmosphere made browsing enjoyable rather than rushed.
Peal provided exceptional service throughout my visit. She was warm, attentive, and extremely knowledgeable about the products. Peal took the time to understand my preferences, patiently explained the differences between various fragrances, and offered thoughtful recommendations without any pressure to purchase. Her approach felt genuine and professional, which I really appreciated.
The store presentation was beautiful, and the products were displayed in a clean and refined way. Packaging was handled carefully, with great attention to detail, adding to the overall experience. Thanks to Peal’s excellent service, the entire visit felt smooth, comfortable, and enjoyable. I would definitely recommend this location and look forward to returning in the future.
Frequently Asked Questions About Diptyque Yorkdale
What products does Diptyque Yorkdale offer?
Diptyque Yorkdale offers Bath & Body, Home Decor, Perfumes, Candles & Home Scents.
Where is Diptyque Yorkdale located?
The store is located at 3401 Dufferin Street, Unit 227, Yorkdale Mall, Toronto, ON, M6A 2T9, Canada.
What are the opening hours of Diptyque Yorkdale?
Diptyque Yorkdale is open Monday to Saturday from 10:00 to 21:00, and on Sunday from 11:00 to 19:00. It is closed on December 25, 2025, and January 1, 2026.
Does Diptyque Yorkdale provide delivery or pickup options?
Yes, they offer in-store pickup, delivery, and same-day delivery services.
Which payment methods are accepted at Diptyque Yorkdale?
Diptyque Yorkdale accepts American Express, Android Pay, Apple Pay, Cash, Mastercard, and Visa.
Can I get personalized engraving or gift boxes at Diptyque Yorkdale?
Yes, the store offers personalized engraving and Diptyque Gift Boxes among other services.
Is Diptyque Yorkdale wheelchair accessible?
Yes, it has a wheelchair accessible elevator and accessibility features for mobility impaired customers.
How can Jo Malone London be useful for customers visiting Diptyque Yorkdale?
Jo Malone London is a nearby perfume store where customers can explore additional fragrance options, complementing their visit to Diptyque Yorkdale.
Are there dining options near Diptyque Yorkdale?
Yes, Earls Restaurants are nearby, making it convenient to enjoy a meal before or after shopping at Diptyque Yorkdale.
How can customers get to Diptyque Yorkdale using nearby locations?
Being located in Yorkdale Mall, customers can use nearby stores like Jo Malone London as landmarks to find Diptyque Yorkdale easily within the mall.
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