Since 1961, our passion for creativity and design has made us a world-renowned perfume house, purveyor of a comprehensive line of home fragrance (including our iconic candles), personal fragrance & body care.
Went in looking for a warm, spicy,winter scent and was impressed by Cecelia's knowledge right from the start. I found a the perfect one but wanted to try it on my skin and see how it settles on my skin (its a 400$ bottle wanted to be sure with that commitment) and was offered a tester, amazing. Might I ad no judgements or being snubbed because I wasn't buying it right away. Went back a few weeks later and purchased it with Cecelia. Not dissappointed at all with my experience from start to end! They even offered the bottle to be engraved on site and was given testers and mini candle with purchase !
PP
PrincessEugenie
Dec 11, 2025
5.0
A lovely store, so easy to shop in with knowledgable and friendly customer service. Amazing value for quality! Shout out to Nathan who helped me select a gift and arranged everything.
JA
Jesse Art
Dec 6, 2025
2.0
I bought a $100 candle that when I got home smells horrible and not like how it smells in store. I moved cities so it took me over a month to come back for a refund/exchange. They were did not accommodate and would not compromise and honestly for how much I paid really disappointed with the lack of customer service and effort. The candle smells horrible- like a public washroom just cleaned. If you want returning customers maybe try to be more flexible given the circumstances. I had original packaging receipt and the candle was 98% still intact
AB
ahu deniz Bayar
Nov 28, 2025
5.0
I felt very happy and special in the store. Cecilia took such wonderful care of me, and we personalized my perfume bottle together. For me, it was more than just shopping — it was an experience. She is both very knowledgeable and very friendly. Thank you, Cecilia.
Frequently Asked Questions About Diptyque Sherway Gardens
What products does Diptyque Sherway Gardens offer?
Diptyque Sherway Gardens offers perfumes, home decor, candles, and home scents including bath & body products and scented candles.
What are the operating hours of Diptyque Sherway Gardens?
The store is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sundays from 10:00 AM to 6:00 PM, with special holiday hours as noted.
Does Diptyque Sherway Gardens offer pickup and delivery services?
Yes, the store provides in-store pickup, standard delivery, and same-day delivery services.
Where is Diptyque Sherway Gardens located?
It is located at 25 The West Mall, space 1513a, Sherway Gardens, Toronto, ON, M9C 1B8, Canada.
What payment options are available at Diptyque Sherway Gardens?
Accepted payment methods include American Express, Android Pay, Apple Pay, Cash, Mastercard, and Visa.
Does Diptyque Sherway Gardens provide any special services?
Yes, services include the Diptyque Gift Box, personalized engraving, perfume refills, recycling products, click & collect, call & collect, after-sales advice, and free returns.
Is Diptyque Sherway Gardens wheelchair accessible?
Yes, the location has a wheelchair accessible elevator and offers curbside pickup.
Which nearby boutiques can I visit when shopping at Diptyque Sherway Gardens?
Nearby boutiques include Michael Kors, offering a complementary luxury shopping experience near Diptyque Sherway Gardens.
Are there any clothing stores near Diptyque Sherway Gardens?
Yes, Banana Republic, known for men's and women's designer clothing, is located nearby and can be visited together during your trip.
Can I explore beauty and cosmetic stores near Diptyque Sherway Gardens?
Yes, L'OCCITANE EN PROVENCE, a cosmetic and beauty supplies store, is nearby and offers additional beauty product options when visiting Diptyque Sherway Gardens.