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SEPHORA

3.6
(84 reviews)

Business Details

1000 FORT WILLIAM RD, THUNDER BAY, ON
P7B 6B9, Canada
(807) 622-0973

About

Cosmetics StoreBeauty Supply StorePersonal Care Product SupplyMakeup ArtistPerfume StoreHair Care Supply StoreSephora
Come in and share the beauty. At Sephora, you can enjoy a shopping experience where all are welcome and what makes you unique is celebrated. Check out fan-favorite brands like FENTY BEAUTY by Rihanna, Drunk Elephant, Tatcha, and affordable picks from Sephora Collection. Visit our website to learn more about what's happening at your Sephora, like exclusive product launches, brand events, and more. In a hurry? Get your order fast and easy with in-store or curbside online order pick-up options that work for you (availability varies by location): 1. Enter from Memorial Ave. 2. Drive to Sportchek entrance and look for Curbside Area 1 3. Park in designated space You can also try Same-Day Delivery to get your beauty delivered directly to you*. (*Delivery fees apply. Availability based on delivery location.) We can't wait to see you!

Details

  • Requires appointmentNot available
  • Curbside pickupAvailable

Location

SEPHORA
1000 FORT WILLIAM RD, THUNDER BAY, ON
P7B 6B9, Canada

Hours

Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 6:00 PM
Sunday11:00 AM - 5:00 PM
5/18/202610:00 AM - 8:00 PM

Reviews

3.6
84 reviews
5 stars
45
4 stars
10
3 stars
4
2 stars
4
1 star
21
  • EA
    Elena Alavi
    Mar 12, 2026
    2.0
    Got some amazing products this Wednesday, but not a great experience with the cashier. I found her attitude a little rude. I always shop at Sephora at least once a month. My birthday is in November and every time I asked if I could get my birthday gift they would say they’re either busy or are running out of gift bags and one girl told me I could come in the new year to get it (this convo is from last December) Yesterday when I saw the store wasn’t busy I figured it’s a good time to get my gift. One of the cashiers, Farida, acted really impolitely and kept interrupting me with a passive aggressive tone when I tried to explain and completely disregarded what I was saying Overall not a pleasant experience!
  • HD
    Hilary Duguay
    Jan 3, 2026
    5.0
    Amazing customer service. I particularly love their makeovers ! Here is a glimpse
  • LG
    Lorenzo Gonzales
    Dec 4, 2025
    4.0
    Staff are very helpful if you're looking for something. They sell skin-care products at a reasonable price. Personally though, I get overwhelmed by the scent of strong perfume so I get a bit dizzy while walking through the store.
  • JS
    Jaydeep Suhagiya
    Nov 26, 2025
    1.0
    Worst customer service the employee was not trained properly and refunded my money to wrong card and denied my refund even though it was the untrained employee’s fault Do not rely on the store employee if you are going for refund they do mistakes and don’t correct it just let the customer stay in the problem and steals the money from customers the employee who did the mistake her employee number is 381217 and store number is 0870 and transaction number is 33028 Sephora heads should look into this and correct their employee’s mistake….
  • KV
    Katrina Vandrewees
    Nov 16, 2025
    5.0
    Juliet is amazing! She was kind and an easy person to talk to. She helped me pick out a few products that were suited to my skin and I’ve seen amazing results, and they were affordable!

Brand Certified Facts from SEPHORA

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Certified April 12, 2026Yext Knowledge Graph
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