Visit us at M·A·C Pen Centre Mall, St. Catharines to shop best-sellers and new must-haves. Need your products ASAP? Call your local store (905) 687-9546 or select Buy Online, Pick Up In-Store or Same-Day Delivery at checkout.
Staffs are so rude .. yesterday I went to check if they have any offers coming up the two lady’s at front were so rude .as if they don’t care about any thing .. they were blunt and just told they don’t know … no smile no greetings … I don’t know why they work in customer service if they don’t know how to talk to customers .. would never come here again ..
JJ
Jane Janniere
Jul 9, 2025
5.0
I had such a great experience with Alyssa at MAC. I came in for a natural glam look for a wedding and told her I don’t usually wear a lot of makeup. She really listened. Every step of the way, she explained her vision, checked in with me, and made sure I felt good about how things were going.
She was patient, thoughtful, and so talented. The final look was soft, polished, and still felt like me. I walked out feeling confident and beautiful.
Alyssa really knows her stuff and makes you feel cared for in the process. Highly recommend.
Thank you, Alyssa 💛
KD
Kim Devine
May 29, 2024
5.0
I’ve been shopping at the M.A.C store at the Pen Centre for a few years now. Absolutely amazing service every time I’ve gone in. I’m not the most seasoned makeup person but the beautiful ladies here are always on point with all my needs. Eden the store manager is always incredible. She is always giving me suggestions and helping me along my most fun make up journey. Thank you Eden. You are beautiful , refined and you know your stuff. I have enjoyed all my products.
VL
Vanessa Levay
Nov 5, 2022
5.0
MAC at Pen Centre location was amazing today !! Customer service, energy, the vibe!! Ask for Hannah who went above and beyond to make sure she tested colours to match, took her time, showed options, labeled the brushes, ensured we got the deals and was one of a kind!! Made it an experience! The best!!
NN
Nis
May 9, 2018
3.0
Service is nice enough.
Not sure I'm into "Hey guuuuurl, it's all over youtube!".
Different salesperson next time maybe.
MAC Cosmetics is located at 221 Glendale Avenue, Space #35A, St. Catharines, ON L2T2K9, inside the Pen Centre Mall.
What are the operating hours for MAC Cosmetics at the Pen Centre?
The store is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Can I buy MAC Cosmetics products online and pick them up in-store?
Yes, you can buy products online and choose Buy Online, Pick Up In-Store or opt for same-day delivery at checkout.
Does MAC Cosmetics offer same-day delivery service?
Yes, MAC Cosmetics at Pen Centre offers same-day delivery for your convenience.
Is the MAC Cosmetics store accessible for wheelchair users?
Yes, the store has a wheelchair accessible entrance and parking available.
What payment methods are accepted at MAC Cosmetics Pen Centre?
They accept debit card and mobile NFC payments; cash payments are not required.
How can I book an appointment at MAC Cosmetics Pen Centre?
You can book an appointment online at https://www.maccosmetics.ca/book-appointment.
What popular stores can I visit near MAC Cosmetics at Pen Centre?
Nearby popular stores include IKEA, Indigo bookstore, Aerie clothing store, and Bath & Body Works Canada.
Are there dining options near MAC Cosmetics at Pen Centre?
Yes, you can find restaurants like Industria Pizzeria and Bar, Mucho Burrito, and Booster Juice nearby for a meal or snack before or after your shopping.
What other fashion and accessory stores are close to MAC Cosmetics?
Nearby fashion and accessory stores include Sunglass Hut, Reitmans, Laura Canada, and Call It Spring shoe store, making it easy to complete your look in one trip.