Lush Cosmetics Pickering

4.6
236 reviews
Lush Cosmetics North America respectfully recognizes our business operates on Indigenous territory across Turtle Island. We are grateful to the Anishinabewaki Ho-de-no-sau-nee-ga Wendake-Nionwentsio Missisauga as stewards and caretakers of the land we are on today.
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Business Details

#178-1355 Kingston Road, Pickering, ON
L1V 1B8, Canada
(905) 831-7266
https://www.lush.ca
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About

Cosmetics StorePerfume StoreGift ShopGift Basket StoreBeauty Supply StoreLUSH
Lush Cosmetics makes fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. We're proud to say that over 35% of our products are naked (packaging-free) and most of our packaging is made from recycled and recyclable materials. From the iconic bath bomb to body butters, vegan haircare, fresh face masks, and more—Lush is your one stop shop for ethical, fun, and fabulous products. Lush Cosmetics North America respectfully recognizes our business operates on Indigenous territory across Turtle Island. We are grateful to the Anishinabewaki Ho-de-no-sau-nee-ga Wendake-Nionwentsio Missisauga as stewards and caretakers of the land we are on today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lush Cosmetics Pickering
#178-1355 Kingston Road, Pickering, ON
L1V 1B8, Canada

Hours

Reviews

4.6
236 reviews
5 stars
189
4 stars
27
3 stars
4
2 stars
7
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, knowledgeable, and helpful, creating a welcoming atmosphere for customers.

Product Knowledge

Employees demonstrate a strong understanding of the products, providing valuable recommendations and insights to customers.

Store Experience

The store is noted for its cleanliness and organization, contributing to a pleasant shopping experience.

Mixed Experiences

While most feedback is positive, there are a few reports of negative interactions with management, impacting some customers' willingness to return.
  • EM
    Emily McClain
    Dec 28, 2025
    5.0
    It was so clean and so friendly I had so much fun
  • CA
    C A
    Dec 8, 2025
    5.0
    The best customer service. I never feel like I’m bothering the staff. They are always so friendly & welcoming.
  • ZM
    Zainab M
    Nov 7, 2025
    5.0
    Meraya and Carrie were fabulous:D
  • AG
    asveta ganesh
    Oct 28, 2025
    5.0
    Carrie was so kind and helpful during our interaction. Gave me a good recommendation with the cosmetic warrior face mask! Will definitely come back to this location.
  • SM
    Shazia Mirza
    Oct 19, 2025
    5.0
    Nick made our gift shopping easy, thoughtful, and genuinely enjoyable. ✨💐 My fiancé and I stopped by to pick up a birthday gift. We already knew what we wanted, so we were planning to buy it and leave, but Nick completely changed the experience in the best way. He really respected our energy and met us where we were. When my fiancé asked about gift pricing versus product volume, Nick gave a clear, fair, and knowledgeable answer that helped us make a more informed choice. What stood out most was how understanding and comfortable he was asking his colleagues for input when needed while still showing confidence. That balance of humility and expertise is great to see! Nick is exactly the kind of Lush team member who makes the store feel welcoming for every type of customer—even those who aren’t super chatty but still appreciate thoughtful support. Such a great experience overall. (And I rarely write positive reviews 🤪, so you know this experience was simple but real, haha!)
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Frequently Asked Questions About Lush Cosmetics Pickering

What types of products can I find at Lush Cosmetics Pickering?

You can find fresh, handmade, cruelty-free bath, body, hair products including bath bombs, bubble bars, hair treatments, face moisturizers, and more.

What are the store hours for Lush Cosmetics Pickering?

The store is open Monday to Friday from 10 AM to 9 PM, Saturday from 10 AM to 6 PM, and Sunday from 11 AM to 6 PM.