Brand Certified
SEPHORA
3.1(34 reviews)
Certified by SEPHORA • Feb 22, 2026
Business Details
1200 ST. LAURENT BLVD, OTTAWA, ON
K1K 3B8, Canada
Certified by SEPHORA • Feb 22, 2026
(613) 912-7617
Certified by SEPHORA • Feb 22, 2026
https://www.sephora.com/happening/stores/sephora-st-laurent
Certified by SEPHORA • Feb 22, 2026
About
Certified by SEPHORA • Feb 22, 2026
Cosmetics StoreBeauty Supply StorePersonal Care Product SupplyMakeup ArtistPerfume StoreHair Care Supply StoreSephora
Come in and share the beauty. At Sephora, you can enjoy a shopping experience where all are welcome and what makes you unique is celebrated. Check out fan-favorite brands like FENTY BEAUTY by Rihanna, Drunk Elephant, Tatcha, and affordable picks from Sephora Collection. Visit our website to learn more about what's happening at your Sephora, like exclusive product launches, brand events, and more. We can't wait to see you!
Location
Certified by SEPHORA • Feb 22, 2026
Hours
Certified by SEPHORA • Feb 22, 2026
Reviews
3.1
34 reviews
5 stars
17
4 stars
1
3 stars
1
2 stars0
1 star
15
- LLLayla LibJan 19, 20261.0Such bad customer service and Sephora brand is really bad
- MSMelissa SharpeJan 16, 20261.0Very disappointed visit at Sephora the staff is not knowledgable on the products that they are selling
- OHOlha HrynJan 15, 20265.0TT made my Sephora experience wonderful. She listened to my needs and helped me pick products I’m very happy with. Excellent customer service!
- HAHourri AlJan 13, 20261.0I have shopped at sephora for years and always thought- wow what a company where trust , beauty and women is at center of things! Until something goes wrong. I had a transaction where the rep mistakenly did not check me out from my account and to my surprise, my transaction is non existent online. It has been withdrawn from my bank and the product i want to return is intact. None of the managers was compassionate or willing to help, they all faced me with a poker face saying “without proof of purchase, we will not return “ even thought it was there employee fault for checking out *that particular transaction * not under my account, given the fact i gave my phone number and all as usual. Horrible managers, horrible customer service. They let hundreds people walk out with stollen items and will not ear to their mistake and value a loyal customer by offering a solution. Going to head office next for managers attitude.
- AAAJan 10, 20261.0I had a disappointing experience at the Sephora Saint-Laurent location. The cashier staff were not very welcoming and came across as tough and unhelpful. Unlike the Bayshore location, where I usually receive great service and samples with my purchase, no samples were offered here. When I asked the cashier that when I purchased online they always offered simples , se took back my stuff and she told so go buy online. What made the experience worse was that they said they had run out of shopping bags, so I had to carry the makeup items in my hands after paying. This felt unprofessional and inconvenient, especially considering the price of the products. I hope this location improves their customer service to match the standard of other Sephora stores.
Frequently Asked Questions About SEPHORA
What are the regular store hours for SEPHORA at 1200 St. Laurent Blvd, Ottawa?
SEPHORA is open from 9:30 AM to 9:00 PM Monday to Saturday, and from 11:00 AM to 5:00 PM on Sundays.
Does SEPHORA offer pickup and delivery services?
Yes, SEPHORA offers in-store pickup, curbside pickup, and same-day delivery services.
Can I visit SEPHORA on holidays, and are there any special holiday hours?
Yes, SEPHORA is open during certain holidays with adjusted hours, such as 12:30 PM to 9:00 PM on November 11, and 9:00 AM to 9:00 PM on November 27 and 28. The store is closed on December 25 and January 1.
What kind of beauty brands can I find at SEPHORA?
SEPHORA carries popular brands including Fenty Beauty by Rihanna, Drunk Elephant, Anastasia Beverly Hills, NARS, Estée Lauder, Chanel, Dior, and many more.
What languages are spoken at SEPHORA?
SEPHORA staff can assist you in English, Spanish, French, Chinese, Japanese, and Korean.
Where is SEPHORA located and what is their contact number?
SEPHORA is located at 1200 St. Laurent Blvd, Unit 144, Ottawa, ON, K1K 3B8, Canada. You can contact them at +1 613-912-7617.
Are there any fitness centers near SEPHORA where I can work out before shopping?
Yes, GoodLife Fitness is a nearby gym and sports club close to SEPHORA where you can enjoy a workout before your shopping trip.
What nearby stores can I visit for fashion and accessories close to SEPHORA?
Nearby fashion and accessory stores include Journeys, Reitmans, Melanie Lyne, Garage, Laura Canada, and Roots, all located near SEPHORA.
Is there a place near SEPHORA where I can get mobile phone services or repairs?
Yes, nearby mobile phone and telecommunications stores include TELUS, Freedom Mobile, WOW! mobile boutique, Koodo, and Fido, offering services and repairs close to SEPHORA.
What types of products and specialties does SEPHORA offer?
SEPHORA offers products including makeup, skincare, hair care, tools & brushes, fragrance, and bath & body items. Specialties include face, eye, lip makeup, brushes, vegan skincare and haircare, sun care, self tanners, and more.
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