About
Cosmetics StorePerfume StoreGift ShopGift Basket StoreBeauty Supply Store
Lush Cosmetics makes fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. We're proud to say that over 35% of our products are naked (packaging-free) and most of our packaging is made from recycled and recyclable materials. From the iconic bath bomb to body butters, vegan haircare, fresh face masks, and more—Lush is your one stop shop for ethical, fun, and fabulous products.
Lush Cosmetics North America respectfully recognizes our business operates on Indigenous territory across Turtle Island. We are grateful to the Anishinabewaki, Kanien'keha:ka (Mohawk), and Omamiwininiwag (Algonquin) as stewards and caretakers of the land we are on today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.8
380 reviews
5 stars
323
4 stars
44
3 stars
8
2 stars2
1 star3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of individual employees who provided exceptional service.
Product Knowledge
Many reviews highlighted the staff's deep understanding of the products, with associates providing tailored recommendations and insights based on customer needs.
Store Environment
The store was frequently described as clean, well-organized, and inviting, contributing to a positive shopping experience.
Product Variety
Customers appreciated the wide selection of products available, often discovering new items with the help of staff.
Overall Experience
The overall sentiment was overwhelmingly positive, with many customers expressing a desire to return due to the enjoyable shopping experience.
- CBCaroline BigrasNov 5, 20255.0Went in tonight with my 12 year old son. He wanted bathbimbs and I wanted a massage bar. We were greeted by Jill. She was super friendly, wonderfully knowledgeable and just so incredible. Our service was amazing! She listened to what we wanted and suggested so many products. All the staff was friendly but Jill made our night! We most definitely recommend this store and hope that you find Jill working there on your visit as you will have an amazing time!
- KLKeumnim LimNov 2, 20255.0I find the majority of staff here don't really have deep knowledge about their perfumes at Lush store Rideau. I tested more than 10 perfumes at Lush store in Seoul, South Korea. All the staff there knew ingredients, specific scents, what the CEO used and didn't use for ethics reasons. I never made the purchase decision back in Korea because it was a bit expensive. About $190 after tax. I finally bought it here at Rideau center and am very happy with my decision.
- ESEvelyn ShawOct 27, 20255.0Nikki was so so so helpful and all the staff are very kind!!! Absolutely love that so many of their products are vegan or vegetarian. Amazing playlist in the store! Definitley will be returning!
- YKYasmina KarkariOct 25, 20255.0Absolutely loved loved loved our experience here earlier today!!! The staff are the most friendly group I've ever met, especially Nikki, who showed us around the store and got us exactly what we wanted. The playlist is phenomenal (thanks to the manager!!), and I love how conscientious lush is and how well informed Nikki was!! Thank you so much, will be coming back!!!
- TTTarraOct 16, 20255.0Love both locations in Ottawa, if one store doesn’t have something, the other usually does 🙌🏼 Jess has helped me a few times in the store before and she’s super sweet and friendly! I enjoy coming here because I don’t feel pressured to buy anything I don’t need/want, and always leave making the right choices. The lay out of this store is great and there’s lots of room to browse 😎
Frequently Asked Questions About Lush Cosmetics Rideau Centre
What types of products does Lush Cosmetics Rideau Centre offer?
Lush Cosmetics Rideau Centre offers fresh, handmade, cruelty-free, and vegetarian products for bath, body, and hair, including bath bombs, bubble bars, hair treatments, face masks, and more.
What are the store hours for Lush Cosmetics Rideau Centre?
The store is open Monday, Wednesday to Saturday from 10:00 to 21:00, Tuesday from 12:30 to 21:00, and Sunday from 11:00 to 18:00.
Does Lush Cosmetics Rideau Centre offer in-store pickup and delivery services?
Yes, they offer in-store pickup, delivery, same-day delivery, and no-contact delivery options.
What payment methods are accepted at Lush Cosmetics Rideau Centre?
They accept American Express, Android Pay, Apple Pay, cash, Discover, financing, MasterCard, PayPal, and Visa.
Is there COVID-19 related information or guidelines provided by Lush Cosmetics Rideau Centre?
Yes, COVID-19 information is available on their webpage: https://www.lush.ca/en/covid-19-faq.html/
What is the address of Lush Cosmetics at Rideau Centre?
The store is located at 50 Rideau Street, Unit #0295, Ottawa, ON, K1N 9J7, Canada.
What nearby places can I visit while shopping at Lush Cosmetics Rideau Centre?
Nearby places include Second Cup Café, Shoppers Drug Mart, SEPHORA, and the STO Station du Centre-Rideau bus station.
How can I get to Lush Cosmetics Rideau Centre using public transportation?
You can use the STO Station du Centre-Rideau bus station, which is located near Rideau Centre, making it convenient to reach the store via public transit.
Are there other beauty or cosmetic stores close to Lush Cosmetics Rideau Centre?
Yes, nearby beauty stores include Benefit Cosmetics Brow Bar and SEPHORA, both within the Rideau Centre shopping complex.
Can I enjoy food and drinks near Lush Cosmetics Rideau Centre?
Yes, you can visit nearby places like Second Cup Café, Subway, A&W Canada, Freshly Squeezed smoothie bar, and Score Pizza Rideau for various dining options.