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Cosmetics StoreBeauty Supply StorePersonal Care Product SupplyMakeup ArtistPerfume StoreHair Care Supply StoreSephora
Come in and share the beauty. At Sephora, you can enjoy a shopping experience where all are welcome and what makes you unique is celebrated. Check out fan-favorite brands like FENTY BEAUTY by Rihanna, Drunk Elephant, Tatcha, and affordable picks from Sephora Collection. Visit our website to learn more about what's happening at your Sephora, like exclusive product launches, brand events, and more. You can also try Same-Day Delivery to get your beauty delivered directly to you*. (*Delivery fees apply. Availability based on delivery location.)
We can't wait to see you!
Details
- Requires appointmentNot available
Location
Hours
Reviews
3.9
245 reviews
5 stars
145
4 stars
35
3 stars
10
2 stars
10
1 star
45
- GBGin BJan 5, 20265.0Love this store, always great experience. Always find help. Staff very friendly.
- SSSamDec 21, 20251.0Absolutely unacceptable and borderline hostile experience. I was repeatedly followed around the store by an employee even after clearly stating I was fine and did not want assistance. My request was ignored completely. The constant hovering felt accusatory, invasive, and disrespectful, as if I was being watched instead of served. This is not customer service it’s poor training and worse management. A store should make customers feel comfortable, not pressured or suspected. The owner and management need to seriously retrain their staff on basic human boundaries and how to listen. I walked out annoyed, uncomfortable, and determined never to return to this location. Sephora should be embarrassed by this level of service.
- MLMark LillicrapDec 6, 20251.0Just walked through your store with my partner (two men) looking for a gift for my niece and not one person even acknowledged us. Horrible service for the cost of products. We wont be back.
- NZN ZDec 1, 20255.0I was helped by Naz and was super grateful for her expertise in product and her patience while I found what I was looking for! Although it took time, she really listened to what I needed and helped me find the perfect products for myself! Thank you so much 🙏🏻
- SOShana OsakiOct 31, 20255.0I honestly avoided going to Sephora in-store for a long time, because I felt weird going in with no makeup and as previous reviewers have said- associates seem to give worse service or hover over you. Today though, I decided to try again as I had some giftcards to spend. I decided to ask an associate for help- and I beleive her name was Nadia! (dark hair and super bubbly! thanks for the help with the charlotte tilbury girll!) She was so knowledgeable & personable. I will absoloutley return to this location in the future! ✨️
Frequently Asked Questions About SEPHORA
What are the regular store hours for Sephora at 4210 Innes Road, Unit G3, Orleans?
Sephora is open Monday to Saturday from 9:30 AM to 9:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Does Sephora offer any pickup and delivery services?
Yes, Sephora offers in-store pickup, curbside pickup, and same-day delivery services.
Is Sephora open on holidays?
Sephora is closed on December 25 and January 1. On November 11, it opens from 12:30 PM to 6:00 PM, with varying hours on other holidays.
What brands can I find at Sephora in Orleans?
You can find brands like Fenty Beauty by Rihanna, Drunk Elephant, Estée Lauder, Chanel, Dior, NARS, Charlotte Tilbury, and many more at this location.
What types of products does Sephora offer?
Sephora offers makeup, skincare, hair care, tools & brushes, fragrance, and bath & body products.
What specialities does Sephora focus on?
Sephora specializes in face, eye, lip, cheek products, brushes, applicators, nail accessories, moisturizers, cleansers, treatments, wellness, clean skincare, haircare, perfumes, and more.
What languages are spoken at Sephora for better customer service?
Sephora staff can assist customers in English, Spanish, French, Chinese, Japanese, and Korean.
Are there any beauty services or related stores near Sephora in Orleans?
Yes, nearby you can find the Benefit Cosmetics Brow Bar for brow services and Charlotte Tilbury stores and salons for beauty products and treatments.
What other types of stores are near Sephora at Trinity Crossing?
Nearby stores include Value Village (thrift store), Homesense Canada (home goods), Michaels Stores (arts and crafts), and Winners (department and clothing store), making it convenient for a diverse shopping experience.
Where can I grab a meal or coffee before or after my Sephora visit?
You can enjoy dining at OCCO Kitchen (American & burger restaurant), Shawarma Palace (Lebanese fast food), Montana's BBQ & Bar (steakhouse), or relax at Starbucks Canada nearby.