SEPHORA

3.7
91 reviews

About

Cosmetics StoreBeauty Supply StorePersonal Care Product SupplyMakeup ArtistPerfume StoreHair Care Supply StoreSephora
Come in and share the beauty. At Sephora, you can enjoy a shopping experience where all are welcome and what makes you unique is celebrated. Check out fan-favorite brands like FENTY BEAUTY by Rihanna, Drunk Elephant, Tatcha, and affordable picks from Sephora Collection. Visit our website to learn more about what's happening at your Sephora, like exclusive product launches, brand events, and more. We can't wait to see you!

Details

  • DebitAvailable

Location

SEPHORA
17 KARL FRASER RD, NORTH YORK, ON
M3C 0E6, Canada

Hours

Reviews

3.7
91 reviews
5 stars
57
4 stars
3
3 stars
2
2 stars
2
1 star
27
  • MZ
    Madison Z
    Dec 23, 2025
    5.0
    I took my mom shopping and we were helped by Theodosia. The help was 10/10. She directed us to great products for mature skin and it definitely left my mom feeling positive. My mom has never really been into make up and skin care and she was super kind and generous with her time and support. We were very happy with her support and feel very blessed that Theodosia was the artist to help us out.
  • AK
    Anna K
    Dec 22, 2025
    5.0
    Came by to check out the 20% off fragrance sale. I didn’t get a chance to buy anything because of the wide variety of amazing perfumes so I decided to sit on it and come back. However I wanted to write this review for the amazing Saarah who welcomed me as soon as I walked in looking lost. She accompanied me to what I was looking for and informed me on some great selections as well as her colleagues. She was not only helpful to me but to others with great insight on their preferences on what kind of perfumes the customers like and what notes to look for on other brands. She was amazing!!!! I would definitely shop back at this location because of her kindness and delegation. The management here is 10/10. Thanks Saarah and Sephora at shops @don mills :) !
  • JS
    Jennifer Sever
    Dec 8, 2025
    1.0
    Beautiful location, I have been here a few times. I am usually ignored by the employees, even though I spend thousands of dollars at sephora every year! I have been a "Rouge" for many years, but the customer service here is terrible! I had to return 2 items I purchased online. The attitude I received was unbelievable. I was never asked if I needed help finding anything else?Not sure why I was given attitude by this employee and ignored by everyone else??I will not be returning to this location, even though it is closest to me!!!
  • SK
    Sneha Keni
    Dec 6, 2025
    1.0
    This was one of the worst customer service experiences I have had. The staff, particularly the manager, were rude and unprofessional. The manager appeared unfamiliar with the store’s own return policies, including the extended holiday return policy, and handled the situation dismissively. Overall, the behavior was unacceptable and deeply disappointing
  • AA
    Andrea
    Nov 27, 2025
    5.0
    I came in to Sephora yesterday, not expecting to purchase anything, but Nadia was very kind and knowledgeable and helped me pick out exactly what I needed for my skin type. Thank you Nadia for a great experience. ❤️

Frequently Asked Questions About SEPHORA

What are the regular store hours for Sephora in North York?

Sephora is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.

What are the pickup service options available at Sephora?

Sephora offers in-store pickup, curbside pickup, and same-day delivery for customer convenience.